Fetch Softworks

-917 Error (7 posts)

• Started 22 years ago by Chaski
• Latest reply 22 years ago from Jim Matthews

• Chaski Member

  We get this error message often: "Post-processing of file "whatever" with Stuffit Expander™ failed. Error number -917".
  It has the Fetch dog icon so I assume it's not a Stuffit error. I believe it's an error when Fetch is handing the file off to Stuffit. Is there any fix for this?

  G4's with OS 8.6, Fetch 4.0 and Stuffit 5.5.

  [This message has been edited by Chaski (edited 10-23-2001).]

  Posted 22 years ago #

• Jim Matthews Administrator

  Yes, that is an error returned to Fetch when it tries to hand a file to StuffIt Expander. You could try upgrading to StuffIt Expander 6.5 to see if that helps.

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 22 years ago #

• Chaski Member

  We have upgraded to Expander 6.5 and continue to see these errors. Any other ideas? Could it be the Expander preferences? If it is, wouldn't we get this error on all files that are uploaded using the same format?

  Thanks!!!

  Posted 22 years ago #

• Jim Matthews Administrator

  Do you get the error if StuffIt Expander is already running when Fetch passes it a file?

  Jim Matthews
  Fetch Softworks

  Posted 22 years ago #

• Chaski Member

  I am running a test and having one station launch SE before downloading, but because we don't get this error often, it may take a while before we can determine if this fixes the problem. On all other stations we have Fetch launch SE then it quits when the file is converted.

  I will let you know if we still see the -917 error even if SE is launched before downloading. Thanks!

  Posted 22 years ago #

• Chaski Member

  It looks like it doesn't matter if SE is running before downloading or not. I had a folder that had 11 items in it. We tried to download it several times and each time at least 1 item would result in a -917 error. We launched SE and still got the error. The error did not always occur on the same item, sometimes it was the 1st, sometimes it was the 8th. Nothing was consistent. We have upgraded all our stations to SE 6.5, all using the same preference setting for both SE and Fetch and we continue to get this error.
  Thanks! D.

  Posted 22 years ago #

• Jim Matthews Administrator

  I wonder if it's a Mac OS 8.6 bug. I will try to reproduce the error, and come up with a workaround.

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 22 years ago #