Fetch Softworks

All uploads are stopping at 99% until connection drops. (8 posts)

• Started 8 years ago by Dan
• Latest reply 8 years ago from ChillRobG

• Dan Member

  This just recently started happening on my work FTP. On all 3 Mac computers, uploads of a single file will stop uploading at 0 seconds, but never complete. Sometimes the file is on the FTP after i quite, sometimes it is not. This issue won't happen when using another FTP client.

  Posted 8 years ago #

• Jim Matthews Administrator

  Hi,

  Could you choose "Fetch Transcript" from the Window menu after one of these uploads and post the contents of that window here, or at http://fetchsoftworks.com/fetch/feedback ? I'll take a look and see what I can figure out.

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 8 years ago #

• Dan Member

  226 Transfer complete
  TYPE I
  200 Type set to I
  PORT 10,0,1,102,240,158
  200 PORT command successful
  STOR potaaato2.tiff
  150 Opening BINARY mode data connection for potaaato2.tiff
  226 Transfer complete
  MFMT 20150408195709 potaaato2.tiff
  550 Requested command not allowed
  MDTM 20150408195709 potaaato2.tiff

  Unsuccessful upload of potaaato2.tiff as binary data (177,064/177,064 bytes, 2,951 bytes/sec, 1:00 elapsed) stopped at 5/8/15, 8:00 AM (error: 2,-30036)
  ftp_store: 2,-30036 (state == RPUT_CLOSING)
  retry_failed_operation derr = 2, -30036 retry_state = RPUT_SETTING_UP cancel_cur_cmd = 1 force_reconnect = 0 tw->retry_reconnect_count = 0 making_progress = 0, tw->retry_count = 0
  Upload of potaaato2.tiff stalled, retrying
  ABOR
  FTP::ftp_abort() FTP_ABOR_SENT_CMD TickCount() = 5118486 reply_received = 5118485 TickCount() - reply_received = 1
  FTP::ftp_abort() FTP_ABOR_SENT_CMD TickCount() = 5118486 reply_received = 5118485 TickCount() - reply_received = 1
  FTP::ftp_abort() FTP_ABOR_SENT_CMD TickCount() = 5118488 reply_received = 5118485 TickCount() - reply_received = 3
  550 Requested command not allowed
  FTP::ftp_abort() FTP_ABOR_SENT_CMD TickCount() = 5118488 reply_received = 5118488 TickCount() - reply_received = 0
  FTP::ftp_abort() FTP_ABOR_SENT_CMD TickCount() = 5118488 reply_received = 5118488 TickCount() - reply_received = 0
  FTP::ftp_abort() FTP_ABOR_SENT_CMD TickCount() = 5118490 reply_received = 5118488 TickCount() - reply_received = 2

  FTP::ftp_abort() FTP_ABOR_SENT_CMD TickCount() = 5118490 reply_received = 5118488 TickCount() - reply_received = 2
  FTP::ftp_abort() FTP_ABOR_SENT_CMD TickCount() = 5119388 reply_received = 5118488 TickCount() - reply_received = 900
  FTP::ftp_abort() FTP_ABOR_SENT_CMD TickCount() = 5119388 reply_received = 5118488 TickCount() - reply_received = 900
  ftp_abort: 2,-30014 (state == RETRY_CANCELING)
  Connecting to premier-brands.com port 21 (Mac OS X firewall is allowing connections) (5/8/15, 8:01 AM)
  Connected to 64.29.151.221 port 21 (5/8/15, 8:01 AM)
  220 Website FTP Server Ready
  USER pbadesign.premier-brands.com
  331 Password required for pbadesign.premier-brands.com
  PASS
  230 User pbadesign.premier-brands.com logged in
  SYST
  215 UNIX Type: L8
  PWD
  257 "/" is the current directory
  CWD /
  250 CWD command successful
  TYPE I
  200 Type set to I

  Posted 8 years ago #

• Dan Member

  thanks, this file is only 2.9 kb, used to test the server

  Posted 8 years ago #

• ChillRobG Member

  I'm having the same issue. Started a couple of weeks ago.

  Posted 8 years ago #

• Jim Matthews Administrator

  Hi,

  Try checking "Do not preserve modification dates" in the Obscure section of Preferences -- does that help?

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 8 years ago #

• Dan Member

  That fixed the issue for me. Thank You Jim

  Posted 8 years ago #

• ChillRobG Member

  Hey Jim! It worked for me, too! Thanks!

  Posted 8 years ago #