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Authenication failed (2 posts)

  • Started 4 years ago by PAUL JACKSON
  • Latest reply 4 years ago from Jim Matthews
  • PAUL JACKSON Member

    Please could anybody help, I have recently tried to upload my updated website using fetch as I always do. I have filled in all the fields ie:username, password etc as I always do but for some reason this time it would not let me upload the webpage. It came up with the error server responded " login authentication failed". Has anybody els had this problem and if so please can you help.

    Posted 4 years ago #

  • Jim Matthews Administrator

    Hi,

    I would recommend contacting your web hosting provider. They may need to reset the password on your account, so you can connect with Fetch and upload your site.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 4 years ago #

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