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Can't open FETCH downloaded program (4 posts)

  • Started 3 years ago by Mary
  • Latest reply 3 years ago from Jim Matthews
  • Mary Member

    I just purchased FETCH and the file that downloaded says Unconfirmed 81478.crdownload. Can't get this to work. Please help.

    Posted 3 years ago #

  • Jim Matthews Administrator

    Hi Mary,

    The file you download should be named Fetch_5.6.dmg. I would suggest downloading again from http://fetchsoftworks.com. Please contact support if that does not work.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 3 years ago #

  • Eva Member

    Hi - I am trying to download Fetch onto Macbook Pro OS X 10.4.11. It downloads a 17.4 MB file with suffix dmg.dat
    This will not open.

    What should I do?

    Best

    Eva

    Posted 3 years ago #

  • Jim Matthews Administrator

    Hi,

    The correct file should have 18,292,777 bytes.

    What web browser are you using to download the file? You might try a different one to see if the problem persists.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 3 years ago #

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