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Can't upload files on FTP (6 posts)

  • Started 6 years ago by kt3727
  • Latest reply 6 years ago from Scott McGuire
  • kt3727 Member

    Hi,

    I have been trying to upload files on my client FTP.
    It seems i'm connecting to their FTP, but once I try to upload files, eventually it says an error message:
    'Fetch could not put "the file" because the FTP server encountered an error accessing a file or folder.
    If you entered a file name, folder name, or URL, check that it is correct.
    Server responded: "Transfer aborted. Link to file server lost."

    I use Fetch 5.3 on Mac OS 10.5.5.
    And tried Fetch 5.3 on Mac OS 10.4.11 but had the same error.
    I'm sure there is nothing wrong with my files..

    Give me advice what to do now.
    Thank you in advance.

    Posted 6 years ago #

  • Scott McGuire Administrator

    Hi,

    That error message sounds like there may be a problem with the server.

    I would try uploading a single file with just letters (no spaces, no punctuation) in its name. If that does not succeed, resulting in the same error, you should contact the folks who run the server and ask them to look into why you can't upload files.

    If you can upload a single test file, but not the files you actually want to upload, we would need to see a Fetch transcript to give better advice.

    To do this:

    * Quit Fetch, if it's running.
    * Open Fetch again.
    * Connect to your server.
    * Try uploading again.
    * Go to the Window menu, and choose Fetch Transcript.
    * Copy the entire contents of the transcript window, and paste them into a reply to this message.

    Thanks,

    Scott McGuire
    Fetch Softworks

    Posted 6 years ago #

  • kt3727 Member

    Thank you for your quick respond.
    I tried with a file to upload but it was the same error.
    Please check the transcript below..

    Thanks again!
    --------------
    Update check skipped at 11/05/2008 12:21 PM (next check after 11/12/2008 12:48 AM)
    TYPE I
    200 Type set to I
    PASV
    227 Entering Passive Mode (218,32,192,26,18,240).
    Making data connection to 218.32.192.26 port 4848
    STOR wide6shot1.jpg
    150 Opening BINARY mode data connection for wide6shot1.jpg
    450 Transfer aborted. Link to file server lost.
    Unsuccessful transfer of wide6shot1.jpg (66,176/299,172 bytes, 110 bytes/sec, 10:00 elapsed) stopped at 11/5/08 12:31:15 PM (error: 2,-30004)
    ftp_store: 2,-30004 (state == PUT_SENDING)
    ABOR
    send_cmd():con_conn->Putline() returns 2,-50

    Posted 6 years ago #

  • Scott McGuire Administrator

    Hi,

    If you are connecting from home, please try the following to see if it fixes the problem:

    * Shut down your Mac.
    * Unplug your router or wireless base station.
    * Unplug your cable/DSL modem.
    * Plug the cable/DSL modem back in, and wait about a minute for it to get completely started up.
    * Then plug the router back in, and wait another minute for it.
    * Finally, start your Mac.

    Then try connecting and uploading to the problem server.

    We find that following these steps sometimes solves problems like these - let us know if this helps or not.

    Thanks,

    Scott McGuire
    Fetch Softworks

    Posted 6 years ago #

  • kt3727 Member

    Hello again.
    I tried with my network but it didn't help..
    The same error comes up.
    Could you tell me what is causing this if the server has a problem. the setting? firewall?
    Sorry, I'm not familiar with this system..

    Many thanks for your time and help.

    Posted 6 years ago #

  • Scott McGuire Administrator

    Hi,

    Thanks for trying that.

    I think this is most likely a problem with the server. You should contact the folks who run the server, tell them you are getting a "Transfer aborted. Link to file server lost." error whenever you try to upload, and have them check into the problem.

    If they tell you there is nothing wrong with the server, let us know and we'll investigate further.

    Thanks,

    Scott McGuire
    Fetch Softworks

    Posted 6 years ago #

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