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Direct Download Links (11 posts)

  • Started 1 year ago by CesarC
  • Latest reply 3 months ago from Jen King
  • CesarC Inactive

    Hi

    I would like to know if Fetch supports Direct Download Links, if you do, what is the way of get in them.

    Please advise.

    Cesar

    Posted 1 year ago #

  • Jim Matthews Administrator

    Hi,

    Could you say a bit more about what you are trying to do? Do you want to offer a direct link to a file on your website?

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 1 year ago #

  • CesarC Inactive

    Good morning Jim

    The kind of link I am trying to get is this, when I upload a file into Fetch, and I get the link to send to somebody, in another company, another city or wherever, and they can only click on the link and they will be accessing the file from my Fetch without having Fetch or any other pft application, or any password.
    We are receiving this kind of link, from a lot of customers and I would like to know if Fetch supports this links.

    TNX

    Cesar

    Posted 1 year ago #

  • Jim Matthews Administrator

    Yes, you can do this with Fetch. The server that you upload files to has to be a web server, and you need to configure the WebView feature in Fetch so that it knows about that server (you only have to do this configuration step once, and it's fairly easy to do). Once WebView is set up, you can select any file that you've uploaded and choose "Copy Web Address" from the Edit menu to put the download link on the clipboard. That link will work with any web browser; the customer will not need to use Fetch or an FTP program.

    To learn more about configuring WebView, see this help topic:

    http://fetchsoftworks.com/fetch/help/Contents/Tutorial/SettingUpWebView.html

    Or watch the screencast:

    http://fetchsoftworks.com/fetch/webview

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 1 year ago #

  • Jen King Member

    I know this is an old post but I can't find information that helps...

    I need to email a link that will allow people to download files directly, without a client.
    I set up according to the tutorial above but when I email the link it goes to "page not found".

    The files are not part of the website - they are uploaded for others to download because they are too large to email.

    Is this even possible to do?

    thanks
    Jen King

    Posted 3 months ago #

  • Jim Matthews Administrator

    Hi,

    What link is giving you that error? It sounds like WebView is not set up correctly.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 3 months ago #

  • Jen King Member

    I select the file and Copy Web Address
    I paste the web address into mail.
    The pasted link in mail always goes to 404 page not found.

    I followed the screencast step for step to set up WebView. The only thing that looks different on my side is that I can't see the files for the web site. They are hidden.

    Posted 3 months ago #

  • Jim Matthews Administrator

    It's odd that you can't see the files for the web site. Are you logged into the FTP account that is used to manage the web site?

    Jim Matthews
    Fetch Softworks

    Posted 3 months ago #

  • Jen King Member

    Sorry I'm not savvy enough to explain it more clearly...

    The website has been abandoned for quite awhile. I don't even know who the admin is. So it makes sense that the account I use for file transfer is not the same account that was used to manage it.

    If this is the case... am I out of luck?

    Posted 3 months ago #

  • Jim Matthews Administrator

    In order to upload a file to a place where someone could download it with a web browser, you need to be using an account that lets you upload and manage a web site. So I would talk to the web hosting company that hosted your web site, and get the FTP login information for the account that manages it.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 3 months ago #

  • Jen King Member

    OK that explains it.

    I'm out of luck.

    Thanks Jim! I appreciate how quick you guys always are to help out.
    JK

    Posted 3 months ago #

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