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Educational version (7 posts)

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  • Started 10 years ago by mgwatson
  • Latest reply 10 years ago from mgwatson
  • mgwatson Member

    The form to register for the free education version rejects my email address--presumably because it does not end with ".edu" but rather with the standard Japanese university ending of ".ac.jp"

    Unless the purpose is to restrict users to those in the United States or other countries that follow the ".edu" rule, this is unfair.

    [This message has been edited by mgwatson (edited 10-29-2003).]

    Posted 10 years ago #

  • Jim Matthews Administrator

    The script is meant to treat .ac.jp the same way it treats .edu, so your experience is not at all what we intend. Could you post the exact message you get when you apply?

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 10 years ago #

  • mgwatson Member

    Originally posted by JimMatthews:

    The script is meant to treat .ac.jp the same way it treats .edu, so your experience is not at all what we intend. Could you post the exact message you get when you apply?

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 10 years ago #

  • mgwatson Member

    My error, apparently. The registration page worked fine this time. Thank you for your prompt reply.

    Posted 10 years ago #

  • mgwatson Member

    It worked fine this time. My mistake, it seems. Thank you.

    Posted 10 years ago #

  • Jim Matthews Administrator

    Does your email address have a single-character segment, like the "x" in user@x.myschool.ac.jp? The script was mistakenly rejecting such addresses, but that bug has now been fixed.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 10 years ago #

  • mgwatson Member

    Yes, my email address does have a single-character segment as you guessed. It comes between the @ mark and my university name, and stands for my department. Many thanks for changing the program.

    Posted 10 years ago #

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