Fetch Softworks

error: an ftp with tls/ssl connection to "" could not be opened because an error has occur (15 posts)

• Started 9 months ago by Dan
• Latest reply 2 months ago from Nanako Inoue

• Dan Member

  I just upgraded my OSX to 10.8...

  I get this error...

  error: an ftp with tls/ssl connection to "" could not be opened because an error has occurred. SSL error -9807

  Do I have to regenerate keys and if so can you give me all of the steps?

  Cheers,

  Dan

  Posted 9 months ago #

• Jim Matthews Administrator

  Hi Dan,

  Thanks for reporting this problem. I have a test version of Fetch that should fix it. Could you send an email to bugs@fetchsoftworks.com ? I will send you a link to download the test version.

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 9 months ago #

• Jagjit Singh Member

  Hi there,

  I have exactly same issue. I have even tested on a fresh Mountain Lion.

  Connected to xxx.xxx.xxx.xxx port 990 (2012-07-28 4:33 PM)
  get_reply():con_conn->Getline() returns 3,-9807
  An FTP with TLS/SSL connection to “....” could not be opened because the FTP server dropped the connection. (Try again, or contact the server administrator to verify that the server is running.)

  Please help.
  Thanks,
  Jagjit

  Posted 9 months ago #

• Jim Matthews Administrator

  Hi,

  Please send email to the address listed above, and I will send you a link to a test version of Fetch that fixes this problem.

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 9 months ago #

• Jagjit Singh Member

  The test build works OK Jim.

  Posted 9 months ago #

• Dan Member

  Yes it's working perfectly.

  Posted 9 months ago #

• Jim Matthews Administrator

  Glad to hear it!

  Posted 9 months ago #

• Lorenz Member

  Hi,

  I have the same issue despite upgrading to 5.7.2. (obviously on top of mountain lion). is 5.7.2 supposed to be fixing this or is there some other fix?

  thanks,

  Lorenz

  Posted 9 months ago #

• Jim Matthews Administrator

  There is another fix; please email bugs@fetchsoftworks.com for download instructions.

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 9 months ago #

• Dany Richer Member

  Hi ! I got the same message

  error: an ftp with tls/ssl connection to "" could not be opened because an error has occurred. SSL error -9807

  How can I resolve this?
  Thanks
  Dany

  Posted 9 months ago #

• Jim Matthews Administrator

  Hi Dany,

  Send an email to bugs@fetchsoftworks.com and I'll send you the download instructions for a test version of Fetch that should fix this problem.

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 9 months ago #

• Jim Matthews Administrator

  This problem is fixed in Fetch 5.7.3, which is now available for download at http://fetchsoftworks.com .

  Thanks to everyone who reported this problem, and tried test versions!

  Jim Matthews
  Fetch Softworks

  Posted 8 months ago #

• Nanako Inoue Member

  Fetch
  Hi,
  I tried to upload my FTP yahoo account site today, but below message came.
  error: an ftp with tls/ssl connection to "" could not be opened because an error has occurred. SSL error -9807

  I checked my other FTP servers, they are all fine to access with Fetch as usually, only this yahoo ftp was problem

  Thank you,
  Nanako Inoue
  my Fetch is 5.53. using Mac 10.8.2 _should I upgrade to 5.6 ?

  PS: I followed this below direction to open that ftp. and talk with yahoo technical service person send me this link.
  -------------------------------
  When Fetch is first launched, you will automatically be prompted to enter your FTP credentials.
  Host: ftp.yourdomain.com (replace yourdomain.com with your domain name)
  Username: Yahoo!ID@yourdomain.com (replace yourdomain.com with your domain name)
  Connect using: FTP with TLS/SSL
  Leave "Enable encryption" checked.
  Password: Yahoo! ID password
  Leave "Add to keychain" unchecked.
  Click Connect
  You'll receive a message "Fetch can not verify the identity of server "ftp.yourdomain.com (replace yourdomain.com with your domain name)." Click Continue.

  Posted 2 months ago #

• Jim Matthews Administrator

  Hi,

  You should upgrade to Fetch 5.7.3, which you can download from http://fetchsoftworks.com

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 2 months ago #

• Nanako Inoue Member

  excellent!!

  thank you very much!

  Posted 2 months ago #