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error: an ftp with tls/ssl connection to "" could not be opened because an error has occur (15 posts)

  • Started 1 year ago by Dan
  • Latest reply 1 year ago from Nanako Inoue
  • Dan Member

    I just upgraded my OSX to 10.8...

    I get this error...

    error: an ftp with tls/ssl connection to "" could not be opened because an error has occurred. SSL error -9807

    Do I have to regenerate keys and if so can you give me all of the steps?

    Cheers,

    Dan

    Posted 1 year ago #

  • Jim Matthews Administrator

    Hi Dan,

    Thanks for reporting this problem. I have a test version of Fetch that should fix it. Could you send an email to bugs@fetchsoftworks.com ? I will send you a link to download the test version.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 1 year ago #

  • Jagjit Singh Member

    Hi there,

    I have exactly same issue. I have even tested on a fresh Mountain Lion.

    Connected to xxx.xxx.xxx.xxx port 990 (2012-07-28 4:33 PM)
    get_reply():con_conn->Getline() returns 3,-9807
    An FTP with TLS/SSL connection to “....” could not be opened because the FTP server dropped the connection. (Try again, or contact the server administrator to verify that the server is running.)

    Please help.
    Thanks,
    Jagjit

    Posted 1 year ago #

  • Jim Matthews Administrator

    Hi,

    Please send email to the address listed above, and I will send you a link to a test version of Fetch that fixes this problem.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 1 year ago #

  • Jagjit Singh Member

    The test build works OK Jim.

    Posted 1 year ago #

  • Dan Member

    Yes it's working perfectly.

    Posted 1 year ago #

  • Jim Matthews Administrator

    Glad to hear it!

    Posted 1 year ago #

  • Lorenz Member

    Hi,

    I have the same issue despite upgrading to 5.7.2. (obviously on top of mountain lion). is 5.7.2 supposed to be fixing this or is there some other fix?

    thanks,

    Lorenz

    Posted 1 year ago #

  • Jim Matthews Administrator

    There is another fix; please email bugs@fetchsoftworks.com for download instructions.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 1 year ago #

  • Dany Richer Member

    Hi ! I got the same message

    error: an ftp with tls/ssl connection to "" could not be opened because an error has occurred. SSL error -9807

    How can I resolve this?
    Thanks
    Dany

    Posted 1 year ago #

  • Jim Matthews Administrator

    Hi Dany,

    Send an email to bugs@fetchsoftworks.com and I'll send you the download instructions for a test version of Fetch that should fix this problem.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 1 year ago #

  • Jim Matthews Administrator

    This problem is fixed in Fetch 5.7.3, which is now available for download at http://fetchsoftworks.com .

    Thanks to everyone who reported this problem, and tried test versions!

    Jim Matthews
    Fetch Softworks

    Posted 1 year ago #

  • Nanako Inoue Member

    Fetch
    Hi,
    I tried to upload my FTP yahoo account site today, but below message came.
    error: an ftp with tls/ssl connection to "" could not be opened because an error has occurred. SSL error -9807

    I checked my other FTP servers, they are all fine to access with Fetch as usually, only this yahoo ftp was problem

    Thank you,
    Nanako Inoue
    my Fetch is 5.53. using Mac 10.8.2 _should I upgrade to 5.6 ?

    PS: I followed this below direction to open that ftp. and talk with yahoo technical service person send me this link.
    -------------------------------
    When Fetch is first launched, you will automatically be prompted to enter your FTP credentials.
    Host: ftp.yourdomain.com (replace yourdomain.com with your domain name)
    Username: Yahoo!ID@yourdomain.com (replace yourdomain.com with your domain name)
    Connect using: FTP with TLS/SSL
    Leave "Enable encryption" checked.
    Password: Yahoo! ID password
    Leave "Add to keychain" unchecked.
    Click Connect
    You'll receive a message "Fetch can not verify the identity of server "ftp.yourdomain.com (replace yourdomain.com with your domain name)." Click Continue.

    Posted 1 year ago #

  • Jim Matthews Administrator

    Hi,

    You should upgrade to Fetch 5.7.3, which you can download from http://fetchsoftworks.com

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 1 year ago #

  • Nanako Inoue Member

    excellent!!

    thank you very much!

    Posted 1 year ago #

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