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Error: Can't open data connection (4 posts)

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  • Started 10 years ago by dsphoto
  • Latest reply 10 years ago from Jim Matthews
  • dsphoto Member

    I have been getting a an error maessage that says"Can't open data connection" I spoke with my web hosting company and they told me that Fetch may be timing out. I am uploading a web gallery with 700 images so with the thumbnails and the image views that is 1400 images and it is taking about 45-60 min to upload. Can anyone tell me how to keep Ftech from timing out?

    Posted 10 years ago #

  • Jim Matthews Administrator

    Could you post the last screen-ful or so of the Fetch Transcript after you get this error? Choose "Fetch Transcript" from the Window menu.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 10 years ago #

  • dsphoto Member

    Jim- Here is the last transcript but the upload went through ok this last time so I don't know if the information you need is here or not. If I get the error again I will send you that transcrpit. I did make a change in my preferences. I clicked on "Keep connections active" I don't know if that is what made a difference or not

    David

    Fetch 4.0.3 System 0x1028 Serial FETCHFL001-1200-32KN TR
    Connecting to davidschmidtphoto.com port 21 (3/8/04 8:46:14 AM)
    220-
    220-Welcome to davidschmidtphoto.com!
    220-
    220 localhost FTP server (Version wu-2.6.1(1) Thu Nov 29 17:55:46 CST 2001) ready.
    USER davidschmidtphoto
    331 Password required for davidschmidtphoto.
    PASS
    230 User davidschmidtphoto logged in.
    SYST
    215 UNIX Type: L8
    PWD
    257 "/home/davidschmidtphoto" is current directory.
    MACB ENABLE
    500 'MACB ENABLE': command not understood.
    PWD
    257 "/home/davidschmidtphoto" is current directory.
    PASV
    227 Entering Passive Mode (66,113,190,26,242,82)
    LIST
    150 Opening ASCII mode data connection for /bin/ls.
    total 12
    -rw------- 1 davidsch davidsch 259 Feb 9 17:50 .bash_history
    -rw-r--r-- 1 davidsch davidsch 24 Jul 13 1994 .bash_logout
    -rw-r--r-- 1 davidsch davidsch 230 Aug 22 1998 .bash_profile
    -rw-r--r-- 1 davidsch davidsch 124 Aug 23 1995 .bashrc
    -rw-r--r-- 1 davidsch davidsch 48 Feb 5 2002 .redirect
    -rw-r--r-- 1 davidsch davidsch 35 Jun 19 2003 UserSelections.txt
    lrwxrwxrwx 1 root root 38 Aug 3 2003 access-log -> /www/logs/davidschmidtphoto-access-log
    lrwxrwxrwx 1 root root 54 Mar 8 02:36 access-log-previous.gz -> /www/logs/archive/davidschmidtphoto-access-log.0307.gz
    lrwxrwxrwx 1 davidsch davidsch 22 Aug 3 2003 anonftp -> /ftp/davidschmidtphoto
    -rw-r--r-- 1 davidsch davidsch 0 Aug 11 2003 hostwaytest.htm
    -rw-r--r-- 1 davidsch davidsch 3617 Jun 19 2003 index.html
    drwxr-xr-x 2 davidsch davidsch 1024 Feb 5 2002 infobots
    drwxrwsr-x 2 root davidsch 1024 Feb 5 2002 webstats
    lrwxrwxrwx 1 davidsch davidsch 22 Aug 3 2003 www -> /www/davidschmidtphoto
    226 Transfer complete.

    Posted 10 years ago #

  • Jim Matthews Administrator

    Thanks -- please do post the last part of the transcript if you see the error again.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 10 years ago #

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