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error when dropping in files for upload (5 posts)

  • Started 4 years ago by crakka
  • Latest reply 4 years ago from Jim Matthews
  • crakka Member

    "fetch could not put "0001.tif" because the FTP server enountered an error accessing a file.

    "server responded: "/: Is a directory"

    help!!!

    Posted 4 years ago #

  • Jim Matthews Administrator

    Hi,

    Thanks for reporting this problem. Could you try again, and then choose "Fetch Transcript" from the Window menu and post the entire contents of that window in your reply? That information will help me figure out what is happening.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 4 years ago #

  • crakka Member

    here it is!
    please help
    my email is click@anitabowen.com

    Fetch 5.5.3 (5E778) PowerPC running on Mac OS X 10.5.8 (9L31a) PowerPC English
    StuffIt Engine 0x820, StuffIt SDK Version 10.1.1b1
    Partial serial FETCH55001-HSGB-TT23 T
    Connecting to photo.sentoprint.net port 21 (Mac OS X firewall is allowing connections) (3/29/10 2:51 PM)
    Connected to 208.87.149.250 port 21 (3/29/10 2:51 PM)
    Update check started at 3/29/10 2:51 PM
    Update check skipped at 3/29/10 2:52 PM (next check after 3/30/10 9:04 AM)
    Connecting to photo.sentoprint.net port 21 (Mac OS X firewall is allowing connections) (3/29/10 2:53 PM)
    Connected to 208.87.149.250 port 21 (3/29/10 2:53 PM)
    Connecting to photo.sendtoprint.net port 21 (Mac OS X firewall is allowing connections) (3/29/10 2:54 PM)
    Connected to 66.231.185.92 port 21 (3/29/10 2:54 PM)
    220 Serv-U FTP Server v9.3 ready...
    USER anitabowen
    331 User name okay, need password.
    PASS
    230 User logged in, proceed.
    SYST
    215 UNIX Type: L8
    PWD
    257 "/" is current directory.
    MACB ENABLE
    500 'MACB': command not understood.
    PWD
    257 "/" is current directory.
    TYPE A
    200 Type set to A.
    PASV
    227 Entering Passive Mode (66,231,185,92,5,14)
    Making data connection to 66.231.185.92 port 1294
    LIST -al
    150 Opening ASCII mode data connection for /bin/ls.
    drw-rw-rw- 1 user group 0 Dec 31 1979 .
    drw-rw-rw- 1 user group 0 Dec 31 1979 ..
    226 Transfer complete. 117 bytes transferred. 0.11 KB/sec.
    TYPE I
    200 Type set to I.
    PASV
    227 Entering Passive Mode (66,231,185,92,5,17)
    Making data connection to 66.231.185.92 port 1297
    STOR 0127 copy.tif
    550 /: Is a directory.
    ftp_store_setup: 2,-30004 (state == PUT_SETTING_UP)
    retry_failed_operation derr = 2, -30004 retry_state = PUT_SETTING_UP cancel_cur_cmd = 0 force_reconnect = 0 tw->retry_reconnect_count = 0 making_progress = 0, tw->retry_count = 0
    Error setting up upload of 0127 copy.tif, will retry (attempt #1)
    PWD
    257 "/" is current directory.
    PASV
    227 Entering Passive Mode (66,231,185,92,5,18)
    Making data connection to 66.231.185.92 port 1298
    STOR 0127 copy.tif
    550 /: Is a directory.
    ftp_store_setup: 2,-30004 (state == PUT_SETTING_UP)
    retry_failed_operation derr = 2, -30004 retry_state = PUT_SETTING_UP cancel_cur_cmd = 0 force_reconnect = 0 tw->retry_reconnect_count = 0 making_progress = 0, tw->retry_count = 1
    Error setting up upload of 0127 copy.tif, will retry (attempt #2)
    PWD
    257 "/" is current directory.
    PASV
    227 Entering Passive Mode (66,231,185,92,5,20)
    Making data connection to 66.231.185.92 port 1300
    STOR 0127 copy.tif
    550 /: Is a directory.
    ftp_store_setup: 2,-30004 (state == PUT_SETTING_UP)
    retry_failed_operation derr = 2, -30004 retry_state = PUT_SETTING_UP cancel_cur_cmd = 0 force_reconnect = 0 tw->retry_reconnect_count = 0 making_progress = 0, tw->retry_count = 2
    Error setting up upload of 0127 copy.tif, will retry (attempt #3)
    PWD
    257 "/" is current directory.
    PASV
    227 Entering Passive Mode (66,231,185,92,5,21)
    Making data connection to 66.231.185.92 port 1301
    STOR 0127 copy.tif
    550 /: Is a directory.
    ftp_store_setup: 2,-30004 (state == PUT_SETTING_UP)
    retry_failed_operation derr = 2, -30004 retry_state = PUT_SETTING_UP cancel_cur_cmd = 0 force_reconnect = 0 tw->retry_reconnect_count = 0 making_progress = 0, tw->retry_count = 3
    ABOR
    226 Abort successful.
    PWD
    257 "/" is current directory.
    PWD
    257 "/" is current directory.
    PASV
    227 Entering Passive Mode (66,231,185,92,5,28)
    Making data connection to 66.231.185.92 port 1308
    STOR Archive.zip
    550 /: Is a directory.
    ftp_store_setup: 2,-30004 (state == RPUT_SETTING_UP)
    retry_failed_operation derr = 2, -30004 retry_state = RPUT_SETTING_UP cancel_cur_cmd = 0 force_reconnect = 0 tw->retry_reconnect_count = 0 making_progress = 0, tw->retry_count = 0
    Error setting up upload of Archive.zip, will retry (attempt #1)
    PWD
    257 "/" is current directory.
    PASV
    227 Entering Passive Mode (66,231,185,92,5,29)
    Making data connection to 66.231.185.92 port 1309
    STOR Archive.zip
    550 /: Is a directory.
    ftp_store_setup: 2,-30004 (state == RPUT_SETTING_UP)
    retry_failed_operation derr = 2, -30004 retry_state = RPUT_SETTING_UP cancel_cur_cmd = 0 force_reconnect = 0 tw->retry_reconnect_count = 0 making_progress = 0, tw->retry_count = 1
    Error setting up upload of Archive.zip, will retry (attempt #2)
    PWD
    257 "/" is current directory.
    PASV
    227 Entering Passive Mode (66,231,185,92,5,30)
    Making data connection to 66.231.185.92 port 1310
    STOR Archive.zip
    550 /: Is a directory.
    ftp_store_setup: 2,-30004 (state == RPUT_SETTING_UP)
    retry_failed_operation derr = 2, -30004 retry_state = RPUT_SETTING_UP cancel_cur_cmd = 0 force_reconnect = 0 tw->retry_reconnect_count = 0 making_progress = 0, tw->retry_count = 2
    Error setting up upload of Archive.zip, will retry (attempt #3)
    PWD
    257 "/" is current directory.
    PASV
    227 Entering Passive Mode (66,231,185,92,5,32)
    Making data connection to 66.231.185.92 port 1312
    STOR Archive.zip
    550 /: Is a directory.
    ftp_store_setup: 2,-30004 (state == RPUT_SETTING_UP)
    retry_failed_operation derr = 2, -30004 retry_state = RPUT_SETTING_UP cancel_cur_cmd = 0 force_reconnect = 0 tw->retry_reconnect_count = 0 making_progress = 0, tw->retry_count = 3
    ABOR
    226 Abort successful.
    CWD bowen_laurendavid
    250 Directory changed to /
    PWD
    257 "/" is current directory.
    PASV
    227 Entering Passive Mode (66,231,185,92,5,33)
    Making data connection to 66.231.185.92 port 1313
    STOR 0001 copy.tif
    550 /: Is a directory.
    ftp_store_setup: 2,-30004 (state == RPUT_SETTING_UP)
    retry_failed_operation derr = 2, -30004 retry_state = RPUT_SETTING_UP cancel_cur_cmd = 0 force_reconnect = 0 tw->retry_reconnect_count = 0 making_progress = 0, tw->retry_count = 0
    Error setting up upload of 0001 copy.tif, will retry (attempt #1)
    PWD
    257 "/" is current directory.
    PASV
    227 Entering Passive Mode (66,231,185,92,5,34)
    Making data connection to 66.231.185.92 port 1314
    STOR 0001 copy.tif
    550 /: Is a directory.
    ftp_store_setup: 2,-30004 (state == RPUT_SETTING_UP)
    retry_failed_operation derr = 2, -30004 retry_state = RPUT_SETTING_UP cancel_cur_cmd = 0 force_reconnect = 0 tw->retry_reconnect_count = 0 making_progress = 0, tw->retry_count = 1
    Error setting up upload of 0001 copy.tif, will retry (attempt #2)
    PWD
    257 "/" is current directory.
    PASV
    227 Entering Passive Mode (66,231,185,92,5,35)
    Making data connection to 66.231.185.92 port 1315
    STOR 0001 copy.tif
    550 /: Is a directory.
    ftp_store_setup: 2,-30004 (state == RPUT_SETTING_UP)
    retry_failed_operation derr = 2, -30004 retry_state = RPUT_SETTING_UP cancel_cur_cmd = 0 force_reconnect = 0 tw->retry_reconnect_count = 0 making_progress = 0, tw->retry_count = 2
    Error setting up upload of 0001 copy.tif, will retry (attempt #3)
    PWD
    257 "/" is current directory.
    PASV
    227 Entering Passive Mode (66,231,185,92,5,36)
    Making data connection to 66.231.185.92 port 1316
    STOR 0001 copy.tif
    550 /: Is a directory.
    ftp_store_setup: 2,-30004 (state == RPUT_SETTING_UP)
    retry_failed_operation derr = 2, -30004 retry_state = RPUT_SETTING_UP cancel_cur_cmd = 0 force_reconnect = 0 tw->retry_reconnect_count = 0 making_progress = 0, tw->retry_count = 3
    ABOR
    226 Abort successful.
    TYPE A
    200 Type set to A.
    PASV
    227 Entering Passive Mode (66,231,185,92,5,37)
    Making data connection to 66.231.185.92 port 1317
    LIST -al
    150 Opening ASCII mode data connection for /bin/ls.
    drw-rw-rw- 1 user group 0 Dec 31 1979 .
    drw-rw-rw- 1 user group 0 Dec 31 1979 ..
    226 Transfer complete. 117 bytes transferred. 0.11 KB/sec.
    CWD bowen_laurendavid
    250 Directory changed to /
    PWD
    257 "/" is current directory.
    TYPE I
    200 Type set to I.
    PASV
    227 Entering Passive Mode (66,231,185,92,5,39)
    Making data connection to 66.231.185.92 port 1319
    STOR 0001 copy.tif
    550 /: Is a directory.
    ftp_store_setup: 2,-30004 (state == RPUT_SETTING_UP)
    retry_failed_operation derr = 2, -30004 retry_state = RPUT_SETTING_UP cancel_cur_cmd = 0 force_reconnect = 0 tw->retry_reconnect_count = 0 making_progress = 0, tw->retry_count = 0
    Error setting up upload of 0001 copy.tif, will retry (attempt #1)
    PWD
    257 "/" is current directory.
    PASV
    227 Entering Passive Mode (66,231,185,92,5,40)
    Making data connection to 66.231.185.92 port 1320
    STOR 0001 copy.tif
    550 /: Is a directory.
    ftp_store_setup: 2,-30004 (state == RPUT_SETTING_UP)
    retry_failed_operation derr = 2, -30004 retry_state = RPUT_SETTING_UP cancel_cur_cmd = 0 force_reconnect = 0 tw->retry_reconnect_count = 0 making_progress = 0, tw->retry_count = 1
    Error setting up upload of 0001 copy.tif, will retry (attempt #2)
    PWD
    257 "/" is current directory.
    PASV
    227 Entering Passive Mode (66,231,185,92,5,41)
    Making data connection to 66.231.185.92 port 1321
    STOR 0001 copy.tif
    550 /: Is a directory.
    ftp_store_setup: 2,-30004 (state == RPUT_SETTING_UP)
    retry_failed_operation derr = 2, -30004 retry_state = RPUT_SETTING_UP cancel_cur_cmd = 0 force_reconnect = 0 tw->retry_reconnect_count = 0 making_progress = 0, tw->retry_count = 2
    Error setting up upload of 0001 copy.tif, will retry (attempt #3)
    PWD
    257 "/" is current directory.
    PASV
    227 Entering Passive Mode (66,231,185,92,5,42)
    Making data connection to 66.231.185.92 port 1322
    STOR 0001 copy.tif
    550 /: Is a directory.
    ftp_store_setup: 2,-30004 (state == RPUT_SETTING_UP)
    retry_failed_operation derr = 2, -30004 retry_state = RPUT_SETTING_UP cancel_cur_cmd = 0 force_reconnect = 0 tw->retry_reconnect_count = 0 making_progress = 0, tw->retry_count = 3
    ABOR
    226 Abort successful.
    TYPE A
    200 Type set to A.
    PASV
    227 Entering Passive Mode (66,231,185,92,5,43)
    Making data connection to 66.231.185.92 port 1323
    LIST -al
    150 Opening ASCII mode data connection for /bin/ls.
    drw-rw-rw- 1 user group 0 Dec 31 1979 .
    drw-rw-rw- 1 user group 0 Dec 31 1979 ..
    226 Transfer complete. 117 bytes transferred. 0.11 KB/sec.
    PWD
    257 "/" is current directory.
    PWD
    257 "/" is current directory.
    PWD
    257 "/" is current directory.
    PWD
    257 "/" is current directory.
    PWD
    257 "/" is current directory.
    QUIT
    221 Goodbye, closing session.

    Posted 4 years ago #

  • crakka Member

    I just posted the transcript. I see that others have had similar problems. So I thought I would give you a bit more info if that helps. I am on a lap top and have now tried to upload tiff files from 2 separate locations. Same problem for 2 locations. I need to get my client their images! What makes this particularly frustrating is that the free trial version never gave me any problems. argh.

    Edited 4 years ago #

  • Jim Matthews Administrator

    Thanks for posting that transcript. It appears that the permissions for your folder on the server are set incorrectly. I would recommend contacting the administrator of the photo.sendtoprint.net server and letting them know that the server is not allowing uploads to the anitabowen account.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 4 years ago #

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