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Fetch crashes on startup (5 posts)

  • Started 6 years ago by mauphie
  • Latest reply 6 years ago from lindar
  • mauphie Member

    Hello,

    After using Fetch without a problem, it has begun crashing immediately on startup. No windows even pop up. I work on a Mac 10.4. I upgraded to Fetch 5.3 and no luck. I also deleted the Fetch Cache, com.fetchsoftworks.Fetch.Shortcuts.plist and com.fetchsoftworks.Fetch.plist. But it still doesn't open and neither the shortcuts.plist or the Cache were recreated.

    On a related note, the same time I noticed this behavior, my Dreamweaver 8 also crashed on startup. However, I was able to fix (finger's crossed) that problem.

    Below is the report when Fetch crashes:

    Date/Time: 2008-07-29 13:52:41.370 -0400
    OS Version: 10.4.11 (Build 8S165)
    Report Version: 4

    Command: Fetch
    Path: /Applications/Fetch.app/Contents/MacOS/Fetch
    Parent: WindowServer [55]

    Version: 5.3 (5.3)

    PID: 308
    Thread: 0

    Exception: EXC_BAD_ACCESS (0x0001)
    Codes: KERN_INVALID_ADDRESS (0x0001) at 0x0103039d

    Thread 0 Crashed:
    0 com.apple.CoreFoundation 0x907e8e84 _getOffsetOfRefAt 36
    1 com.apple.CoreFoundation 0x907e8bf4 __CFBinaryPlistCreateObject 964
    2 com.apple.CoreFoundation 0x907e001c __CFTryParseBinaryPlist 88
    3 com.apple.CoreFoundation 0x907dfc04 _CFPropertyListCreateFromXMLData 44
    4 com.apple.CoreFoundation 0x907e832c _loadXMLDomainIfStale 76
    5 com.apple.CoreFoundation 0x907f3b88 fetchXMLValue 4
    6 com.apple.HIServices 0x918555ec ICCFPrefWrapper::GetPrefDictionary() 0
    7 com.apple.HIServices 0x91855580 ICCFPrefWrapper::ContainsPrefs() 6
    8 com.apple.HIServices 0x9185547c OpaqueICInstance::LazyLoad() 4
    9 com.apple.HIServices 0x91855348 OpaqueICInstance::GetPrefCore(ICKeyInfo const&, long, void*, long*, unsigned long*) 4
    10 com.apple.HIServices 0x91850608 OpaqueICInstance::GetPref(ICKeyInfo const&, long, void*, long*, unsigned long*) 92
    11 com.apple.HIServices 0x918504c4 ICGetPref 64
    12 libFetch.dylib 0x40225fcc (anonymous namespace)::LoadPrefs() 64
    13 libFetch.dylib 0x40226864 InternetConfig::GetDownloadFolder() 2
    14 libFetch.dylib 0x4020af48 InternetConfigPreferenceStorage<utilities::Alias, (short)17>::Read() const 4
    15 libFetch.dylib 0x40445a5c Preference<utilities::Alias>::Load() const 52
    16 libFetch.dylib 0x4020b03c Preferences::Load() 4
    17 libFetch.dylib 0x40182190 read_prefs() 92
    18 libFetch.dylib 0x400d2350 fetch_main 292
    19 com.fetchsoftworks.Fetch 0x000095d0 main 88
    20 com.fetchsoftworks.Fetch 0x000028c0 _start 60
    21 com.fetchsoftworks.Fetch 0x000025c4 start 8

    Thread 1:
    0 libSystem.B.dylib 0x900061ec syscall 2
    1 com.apple.OpenTransport 0x9b08b5a0 BSD_waitevent 4
    2 com.apple.OpenTransport 0x9b090360 CarbonSelectThreadFunc 76
    3 libSystem.B.dylib 0x9002bd08 _pthread_body 6

    Thread 2:
    0 libSystem.B.dylib 0x9002c3c8 semaphore_wait_signal_trap
    1 libSystem.B.dylib 0x90030eac pthread_cond_wait 80
    2 com.apple.OpenTransport 0x9b08be94 CarbonOperationThreadFunc 0
    3 libSystem.B.dylib 0x9002bd08 _pthread_body 6

    Thread 0 crashed with PPC Thread State 64:
    srr0: 0x00000000907e8e84 srr1: 0x000000000200f030 vrsave: 0x0000000000000000
    cr: 0x42002228 xer: 0x0000000000000007 lr: 0x00000000907e8bf4 ctr: 0x0000000000000002
    r0: 0x0000000000000000 r1: 0x00000000bfffe380 r2: 0x0000000000000000 r3: 0x000000000000000c
    r4: 0x0000000000000000 r5: 0x0000000000000000 r6: 0x0000000000000002 r7: 0x0000000000000000
    r8: 0x0000000000000b0c r9: 0x0000000000000000 r10: 0x0000000000001618 r11: 0x000000000103039d
    r12: 0x0000000000000000 r13: 0x00000000405c0ac4 r14: 0x00000000bfffe8c0 r15: 0x00000000bfffe3d0
    r16: 0x0000000000000000 r17: 0x0000000000000000 r18: 0x0000000000000014 r19: 0x00000000a07bb214
    r20: 0x00000000bfffe8e8 r21: 0x0000000001025000 r22: 0x00000000a07bb154 r23: 0x00000000bfffe3d0
    r24: 0x0000000000000000 r25: 0x000000000000a179 r26: 0x0000000000000005 r27: 0x0000000000000000
    r28: 0x0000000000000008 r29: 0x0000000001025000 r30: 0x00000000bfffe8c0 r31: 0x00000000907e8460

    Binary Images Description:
    0x1000 - 0x20fff com.fetchsoftworks.Fetch 5.3 /Applications/Fetch.app/Contents/MacOS/Fetch
    0x205000 - 0x273fff com.stuffit.sdk 10.1.1b1 /Applications/Fetch.app/Contents/Frameworks/StuffIt.framework/Versions/A/StuffIt
    0x2d5000 - 0x37afff com.stuffit.stuffitcore 10.1.1b1 /Applications/Fetch.app/Contents/Frameworks/StuffItCore.framework/Versions/A/StuffItCore
    0x40000000 - 0x405b0fff libFetch.dylib /Applications/Fetch.app/Contents/MacOS/libFetch.dylib
    0x8fe00000 - 0x8fe52fff dyld 46.16 /usr/lib/dyld
    0x90000000 - 0x901bcfff libSystem.B.dylib /usr/lib/libSystem.B.dylib
    0x90214000 - 0x90219fff libmathCommon.A.dylib /usr/lib/system/libmathCommon.A.dylib
    0x9021b000 - 0x90268fff com.apple.CoreText 1.0.4 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreText.framework/Versions/A/CoreText
    0x90293000 - 0x90344fff ATS /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/ATS
    0x90373000 - 0x9072efff com.apple.CoreGraphics 1.258.78 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/CoreGraphics
    0x907bb000 - 0x90895fff com.apple.CoreFoundation 6.4.11 (368.35) /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
    0x908de000 - 0x908defff com.apple.CoreServices 10.4 (???) /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
    0x908e0000 - 0x909e2fff libicucore.A.dylib /usr/lib/libicucore.A.dylib
    0x90a3c000 - 0x90ac0fff libobjc.A.dylib /usr/lib/libobjc.A.dylib
    0x90aea000 - 0x90b5cfff IOKit /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
    0x90b72000 - 0x90b84fff libauto.dylib /usr/lib/libauto.dylib
    0x90b8b000 - 0x90e62fff com.apple.CoreServices.CarbonCore 681.17 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore
    0x90ec8000 - 0x90f48fff com.apple.CoreServices.OSServices 4.1 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServices.framework/Versions/A/OSServices
    0x90f92000 - 0x90fd4fff com.apple.CFNetwork 129.22 (129.23) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
    0x90fe9000 - 0x91001fff com.apple.WebServices 1.1.2 (1.1.0) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/WebServicesCore.framework/Versions/A/WebServicesCore
    0x91011000 - 0x91092fff com.apple.SearchKit 1.0.7 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchKit.framework/Versions/A/SearchKit
    0x910d8000 - 0x91101fff com.apple.Metadata 10.4.4 (121.36) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Metadata
    0x91112000 - 0x91120fff libz.1.dylib /usr/lib/libz.1.dylib
    0x91123000 - 0x912defff com.apple.security 4.6 (29770) /System/Library/Frameworks/Security.framework/Versions/A/Security
    0x913dd000 - 0x913e6fff com.apple.DiskArbitration 2.1.2 /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
    0x913ed000 - 0x913f5fff libbsm.dylib /usr/lib/libbsm.dylib
    0x913f9000 - 0x91421fff com.apple.SystemConfiguration 1.8.3 /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfiguration
    0x91434000 - 0x9143ffff libgcc_s.1.dylib /usr/lib/libgcc_s.1.dylib
    0x91444000 - 0x914bffff com.apple.audio.CoreAudio 3.0.5 /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
    0x914fc000 - 0x914fcfff com.apple.ApplicationServices 10.4 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/ApplicationServices
    0x914fe000 - 0x91536fff com.apple.AE 1.5 (297) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/AE.framework/Versions/A/AE
    0x91551000 - 0x91623fff com.apple.ColorSync 4.4.10 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ColorSync.framework/Versions/A/ColorSync
    0x91676000 - 0x91707fff com.apple.print.framework.PrintCore 4.6 (177.13) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/PrintCore.framework/Versions/A/PrintCore
    0x9174e000 - 0x91805fff com.apple.QD 3.10.25 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/QD.framework/Versions/A/QD
    0x91842000 - 0x918a0fff com.apple.HIServices 1.5.3 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/HIServices.framework/Versions/A/HIServices
    0x918cf000 - 0x918f0fff com.apple.LangAnalysis 1.6.1 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/LangAnalysis.framework/Versions/A/LangAnalysis
    0x91904000 - 0x91929fff com.apple.FindByContent 1.5 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/FindByContent.framework/Versions/A/FindByContent
    0x9193c000 - 0x9197efff com.apple.LaunchServices 183 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/LaunchServices.framework/Versions/A/LaunchServices
    0x9199a000 - 0x919aefff com.apple.speech.synthesis.framework 3.3 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/SpeechSynthesis.framework/Versions/A/SpeechSynthesis
    0x919bc000 - 0x91a02fff com.apple.ImageIO.framework 1.5.7 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/ImageIO
    0x91a19000 - 0x91ae0fff libcrypto.0.9.7.dylib /usr/lib/libcrypto.0.9.7.dylib
    0x91b2e000 - 0x91b43fff libcups.2.dylib /usr/lib/libcups.2.dylib
    0x91b48000 - 0x91b66fff libJPEG.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libJPEG.dylib
    0x91b6c000 - 0x91c23fff libJP2.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libJP2.dylib
    0x91c72000 - 0x91c76fff libGIF.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib
    0x91c78000 - 0x91ce2fff libRaw.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libRaw.dylib
    0x91ce7000 - 0x91d24fff libTIFF.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libTIFF.dylib
    0x91d2b000 - 0x91d45fff libPng.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
    0x91d4a000 - 0x91d4dfff libRadiance.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libRadiance.dylib
    0x91d4f000 - 0x91e3dfff libxml2.2.dylib /usr/lib/libxml2.2.dylib
    0x91e5c000 - 0x91e5cfff com.apple.Accelerate 1.2.2 (Accelerate 1.2.2) /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
    0x91e5e000 - 0x91f43fff com.apple.vImage 2.4 /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.framework/Versions/A/vImage
    0x91f4b000 - 0x91f6afff com.apple.Accelerate.vecLib 3.2.2 (vecLib 3.2.2) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/vecLib
    0x91fd6000 - 0x92044fff libvMisc.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libvMisc.dylib
    0x9204f000 - 0x920e4fff libvDSP.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libvDSP.dylib
    0x920fe000 - 0x92686fff libBLAS.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libBLAS.dylib
    0x926b9000 - 0x929e4fff libLAPACK.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libLAPACK.dylib
    0x92a14000 - 0x92b02fff libiconv.2.dylib /usr/lib/libiconv.2.dylib
    0x92b05000 - 0x92b8dfff com.apple.DesktopServices 1.3.7 /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/DesktopServicesPriv
    0x92bce000 - 0x92df9fff com.apple.Foundation 6.4.10 (567.37) /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
    0x92f26000 - 0x92f44fff libGL.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
    0x92f4f000 - 0x92fa9fff libGLU.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
    0x92fc7000 - 0x92fc7fff com.apple.Carbon 10.4 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
    0x92fc9000 - 0x92fddfff com.apple.ImageCapture 3.0 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture.framework/Versions/A/ImageCapture
    0x92ff5000 - 0x93005fff com.apple.speech.recognition.framework 3.4 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecognition.framework/Versions/A/SpeechRecognition
    0x93011000 - 0x93026fff com.apple.securityhi 2.0 (203) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.framework/Versions/A/SecurityHI
    0x93038000 - 0x930bffff com.apple.ink.framework 101.2 (69) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework/Versions/A/Ink
    0x930d3000 - 0x930defff com.apple.help 1.0.3 (32) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framework/Versions/A/Help
    0x930e8000 - 0x93115fff com.apple.openscripting 1.2.5 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting.framework/Versions/A/OpenScripting
    0x9312f000 - 0x9313efff com.apple.print.framework.Print 5.2 (192.4) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framework/Versions/A/Print
    0x9314a000 - 0x931b0fff com.apple.htmlrendering 1.1.2 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering.framework/Versions/A/HTMLRendering
    0x931e1000 - 0x93230fff com.apple.NavigationServices 3.4.4 (3.4.3) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationServices.framework/Versions/A/NavigationServices
    0x9325e000 - 0x9327bfff com.apple.audio.SoundManager 3.9 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.framework/Versions/A/CarbonSound
    0x9328d000 - 0x9329afff com.apple.CommonPanels 1.2.2 (73) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels.framework/Versions/A/CommonPanels
    0x932a3000 - 0x935b1fff com.apple.HIToolbox 1.4.10 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
    0x93701000 - 0x9370dfff com.apple.opengl 1.4.7 /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
    0x93788000 - 0x93dbbfff com.apple.AppKit 6.4.10 (824.48) /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
    0x94148000 - 0x941bafff com.apple.CoreData 91 (92.1) /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
    0x941f3000 - 0x942b8fff com.apple.audio.toolbox.AudioToolbox 1.4.7 /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
    0x9430b000 - 0x9430bfff com.apple.audio.units.AudioUnit 1.4 /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
    0x9430d000 - 0x944cdfff com.apple.QuartzCore 1.4.12 /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
    0x94517000 - 0x94554fff libsqlite3.0.dylib /usr/lib/libsqlite3.0.dylib
    0x9455c000 - 0x945acfff libGLImage.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dylib
    0x945b5000 - 0x945d0fff com.apple.CoreVideo 1.4.2 /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
    0x945e1000 - 0x94603fff libmx.A.dylib /usr/lib/libmx.A.dylib
    0x9470e000 - 0x9472afff com.apple.securityfoundation 2.2 (27710) /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoundation
    0x9473e000 - 0x94782fff com.apple.securityinterface 2.2 (27692) /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInterface
    0x94830000 - 0x94b5cfff com.apple.QuickTime 7.5.0 (861) /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
    0x94c43000 - 0x94cb4fff libstdc6.dylib /usr/lib/libstdc6.dylib
    0x9508a000 - 0x950a7fff libresolv.9.dylib /usr/lib/libresolv.9.dylib
    0x955a5000 - 0x956d3fff edu.mit.Kerberos 5.5.26 /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
    0x97eb3000 - 0x97ec0fff com.apple.agl 2.5.6 (AGL-2.5.6) /System/Library/Frameworks/AGL.framework/Versions/A/AGL
    0x98cb3000 - 0x98d7dfff org.python.python 2.3.5 /System/Library/Frameworks/Python.framework/Versions/2.3/Python
    0x9b089000 - 0x9b0a7fff com.apple.OpenTransport 2.0 /System/Library/PrivateFrameworks/OpenTransport.framework/OpenTransport

    Model: PowerMac3,4, BootROM 4.2.8f1, 1 processors, PowerPC G4 (2.0), 733 MHz, 1.25 GB
    Graphics: NVIDIA GeForce2 MX, GeForce2 MX, AGP, 32 MB
    Memory Module: DIMM0/J21, 512 MB, SDRAM, PC133-333
    Memory Module: DIMM1/J22, 512 MB, SDRAM, PC133-333
    Memory Module: DIMM2/J23, 256 MB, SDRAM, PC133-333
    Modem: Spring, UCJ, V.90, 6.0F, APPLE VERSION 0007, 7/31/2000
    Network Service: Built-in Ethernet, Ethernet, en0
    PCI Card: ACARD,6280M, scsi, SLOT-4
    Parallel ATA Device: PIONEER DVD-RW DVR-103
    Parallel ATA Device: IOMEGA ZIP 250 ATAPI
    SCSI Device: ATA HDT722525DLAT80, 232.89 GB
    USB Device: Hub, Up to 12 Mb/sec, 500 mA
    USB Device: USB Monitor, LG Electronics Inc., Up to 1.5 Mb/sec, 500 mA
    USB Device: Hub, Up to 12 Mb/sec, 500 mA
    USB Device: CanoScan, Canon, Up to 12 Mb/sec, 500 mA
    USB Device: Hub in Apple Pro Keyboard, Mitsumi Electric, Up to 12 Mb/sec, 500 mA
    USB Device: Apple Optical USB Mouse, Mitsumi Electric, Up to 1.5 Mb/sec, 100 mA
    USB Device: Apple Pro Keyboard, Mitsumi Electric, Up to 12 Mb/sec, 250 mA
    USB Device: DeskJet 990C, Hewlett-Packard, Up to 12 Mb/sec, 500 mA
    FireWire Device: ST3300622A, Seagate, Up to 400 Mb/sec

    Thanks so much for any help!

    Posted 6 years ago #

  • Scott McGuire Administrator

    Hi,

    We believe you may have a corrupt Internet Config preferences file (which Fetch consults for some preferences).

    Please try doing the following:

    * In the Finder, go to the Go menu, and choose Home.
    * Open the Library folder.
    * Open the Preferences folder.
    * Find the file named "com.apple.internetconfig.plist".
    * Put it in the Trash.
    * Try running Fetch again.

    Let us know if that solves the problem or not.

    Thanks,

    Scott McGuire
    Fetch Softworks

    Posted 6 years ago #

  • mauphie Member

    Yaaaay!

    That fixed it. Thank you so much!

    Originally posted by ScottMcGuire:

    Hi,

    We believe you may have a corrupt Internet Config preferences file (which Fetch consults for some preferences).

    Please try doing the following:

    * In the Finder, go to the Go menu, and choose Home.
    * Open the Library folder.
    * Open the Preferences folder.
    * Find the file named "com.apple.internetconfig.plist".
    * Put it in the Trash.
    * Try running Fetch again.

    Let us know if that solves the problem or not.

    Thanks,

    Scott McGuire
    Fetch Softworks

    Posted 6 years ago #

  • Scott McGuire Administrator

    Hi,

    Glad to hear that did the trick. You're welcome!

    Best,

    Scott McGurie
    Fetch Softworks

    Posted 6 years ago #

  • lindar Member

    Originally posted by ScottMcGuire:

    Hi,

    Glad to hear that did the trick. You're welcome!

    Best,

    Scott McGurie
    Fetch Softworks

    __________

    I am getting the same crashes but deleting the internetconfig plist file has not worked for me...

    Any suggestions gratefully received...!

    regards
    Linda

    Posted 6 years ago #

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