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Fetch is Not Loading Up-do-Date File Info (4 posts)

  • Started 11 months ago by Jeff Sanders
  • Latest reply 11 months ago from Jim Matthews
  • Jeff Sanders Member

    Fetch seemed to stop loading new ftp updates and when I login to my server I get old data. Nothing is current. Any ideas when this will be fixed?

    Posted 11 months ago #

  • Jim Matthews Administrator

    Hi Jeff,

    Do you see new information if you choose "Refresh" from the View menu?

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 11 months ago #

  • Jeff Sanders Member

    Perfect! I never knew that button existed, but it worked. Thanks a bunch!

    Posted 11 months ago #

  • Jim Matthews Administrator

    You're welcome! If this keeps happening I'd recommend checking the "Ignore file list cache" button in the Miscellaneous section of Preferences.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 11 months ago #

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