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fetch won't install (2 posts)

  • Started 8 years ago by christine
  • Latest reply 8 years ago from Scott McGuire
  • christine Member

    using mac 0sx 10.3.9....try to drag the fetch icon to my applications folder and will only show alias? will not install.

    what am i doing wrong? it has to be something very simple i am missing. . .

    Posted 8 years ago #

  • Scott McGuire Administrator

    It sounds like you may be dragging the disk image icon, not the Fetch application, to your Applications folder.

    After you download Fetch, an icon that shows the Fetch dog on a white rectangle appears. This is the disk image icon, not the application icon.

    1) Double-click on that icon. A new window with a banner saying "Fetch 5 from Fetch Softworks" should appear.

    2) Drag the large "Fetch" dog icon in that window to the Applications folder. That should copy the Fetch application to that folder.

    Now you can close the Fetch window, and drag the icon on your desktop to your Trash.

    Let us know if this doesn't fix the problem.

    Scott McGuire
    Fetch Softworks

    Posted 8 years ago #

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