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fetch_osx (6 posts)

This is an archived topic. The information in it is likely to be out-of-date and no longer applicable to current versions of Fetch.
  • Started 9 years ago by emilyray
  • Latest reply 9 years ago from Jim Matthews
  • emilyray Member

    i have tried to use fetch on 10.3.8 i used to run it on 9.2 & had no problems. on x my upload speed is painfully slow. about 4 times or more slower the amount of time the same file takes to upload on my system 9 (i am still running my old computer next to my new one & have been using it to ftp to avoid spending 2 hours to upload a file that takes 20 min on the old system). i have looked for others that had similar problems in your postings. i unchecked my use internet config box in preferences & i am fairly cetain my server supports PASV. what do i do? i have to give up my old computer soon & have no classic on the new one.

    Posted 9 years ago #

  • Jim Matthews Administrator

    That is very strange. I assume that both computers are connected to the Internet in the same way? What sort of transfer speeds do you see (in bytes/sec) on each of them?

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 9 years ago #

  • emilyray Member

    yes, they are both hooked up the same. the transfer on the new one is around 8000-9000 bytes/s. the old one is around 30-35,000 bytes/s

    Posted 9 years ago #

  • Jim Matthews Administrator

    That's very strange. I can think of two possible causes for the slowdown, but neither is particularly likely. One is that it's a hardware problem with the ethernet on the new machine. To test that you'd want to try transfering files between two machines at your location, with file sharing, to see if there are speed problems.

    My other theory is that there might be an MTU problem. To change the MTU on the 10.3.8 machine you would follow these steps:

    1) Choose System Preferences... from the Apple menu.
    2) Click on the Network icon.
    3) Set the "Show:" pop-up menu to "Built-in Ethernet"
    4) Click on the "Ethernet" tab (the last one, after Proxies).
    5) Set the "Configure:" pop-up menu to "Manually (Advanced)"
    6) Set the Maximum Packet Size (MTU): to Custom, and enter 1400 in the field there.
    7) Click the "Apply Now" button.

    If that does not help you can reverse the change by setting the Congifure menu back to Automatically.

    I hope that helps,

    Jim Matthews
    Fetch Softworks

    Posted 9 years ago #

  • guest Registered Member

    Hi Jim,

    I'm trying 4.0.3, but it says it times out and can't make a connection to my ftp server. It is using the same connection script that my old version of Fetch uses, but nada.

    Got any ideas?

    I'm on a Mac, 10.3.7

    Regards,

    Ty Ford

    Posted 9 years ago #

  • Jim Matthews Administrator

    tyreeford: Could you choose "Fetch Transcript" from the Window menu after you see the problem and post the contents?

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 9 years ago #

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