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Files not showing up in Fetch / OSX (4 posts)

This is an archived topic. The information in it is likely to be out-of-date and no longer applicable to current versions of Fetch.
  • Started 8 years ago by jimmyjobob
  • Latest reply 8 years ago from Jim Matthews
  • jimmyjobob Member

    been having a problem lately with files not showing up in fetch. using OSX. it has to be a setting as it worked fine a few weeks ago.

    when logging in, i can access a folder that i know should have a file. nevertheless it appears empty when viewed on my end.

    any help would be greatly appreciated.

    Posted 8 years ago #

  • Jim Matthews Administrator

    If you choose "Refresh File List" from the Directories window does the file appear?

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 8 years ago #

  • Ben Member

    Hello,

    I've been using fetch for my mac (OS 9.1) for a couple years now. Recently, I have been having problems with it. Sometimes it disconnects itself when in the middle of connecting. Or, it will connect, but none of my files show up (even when I refresh). In fact, usually when I refresh it disconnects from the server.

    Usually, if I keep playing with it it will connect and I can upload my files. But now it's not letting me connect at all.

    Is this a problem with the software? My ISP? Or my web host?

    Sincerely,
    Ben

    Posted 8 years ago #

  • Jim Matthews Administrator

    Could you choose "Fetch Transcript" from the Window menu and post the contents the next time you see a problem? My best guess is that it's a problem with your ISP, but the transcript may provide useful clues.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 8 years ago #

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