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Image upload completes only sporadically (2 posts)

This is an archived topic. The information in it is likely to be out-of-date and no longer applicable to current versions of Fetch.
  • Started 11 years ago by fda
  • Latest reply 11 years ago from Jim Matthews
  • fda Member

    We're running 9.2.2 and using Fetch 4.0.3. We have a T1 line. When "putting" 60mb images to our own (unlimited) FTP site it completes only sporadically. The connection doesn’t close, dog keeps running, but transfer stops. I delete the incomplete file (they generally don’t show up in “resume”) and try again. Sometimes it completes; sometimes I must start a third or fourth time.
    As compressing the images confuses our “variously platformed” clients, they’re not compressed. I can't put up smaller images as the information is needed to print full or double-page in a magazine . Is there something else within the program that I can try or should I figure how to write a script that recognizes that the dog is running inconsequentially? Thanks for any help.

    Posted 11 years ago #

  • Jim Matthews Administrator

    Is there something else within the program that I can try or should I figure how to write a script that recognizes that the dog is running inconsequentially?

    I can't think of anything to try in Fetch. You could try a different FTP client and see if the problem is specific to Fetch, or more general. What model of Mac are you using?

    You could try to write a script to notice that Fetch isn't making progress, and tell it to try again, but it would be a fairly tricky script. Let me know if you want help with that.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 11 years ago #

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