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Link to Download Files (9 posts)

  • Started 6 years ago by DMSPhoto1
  • Latest reply 6 years ago from DMSPhoto1
  • DMSPhoto1 Member

    Hello

    I post my images to my site using Fetch and admit that as a photographer this my knowledge when it comes to the program. This may not be a Fetch-related question, but figured I would post here. Is it possible for my clients to be sent a link that allows them to download files (large, high res)from my server where they do not need any special software?

    I am looking for an alternative way to provide customers with high res files w/o needing to send them on a cd via mail.

    Any suggestions would be appreciated.

    Many Thanks!

    Dave

    Posted 6 years ago #

  • Jim Matthews Administrator

    Yes, your server should make your files accessible to anyone with a web browser, so you should be able to email clients a link that they can click on to view the photos.

    The trick is figuring out the link. Fetch includes a feature called WebView that is meant to make this easier. You have to set it up once, by going to the top level folder of your server and clicking the WebView button. You will then be asked to enter the web URL of your site, and then taken to your site's home page.

    Once you've done that you can select any file or folder in your site, choose "Copy Web Address" from the Edit menu, and email that address as a link back to your site.

    For a video demonstration of WebView, see our screencast. You can also search for WebView in Fetch Help for more information.

    Please let me know if you run into any problems.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 6 years ago #

  • DMSPhoto1 Member

    Hi Jim

    Thanks. I am familiar with sending the web link for viewing. I do this with image galleries that i post for clients. I will view the demo. I am interested in being able to provide someone a link and once they receive it, be given the option of downloading the file. Does this work in the same manner?

    Many Thanks!

    Dave

    Posted 6 years ago #

  • Jim Matthews Administrator

    If the file is an image file, the web browser opening the link will typically display it rather than downloading it. The client would have to right-click and choose Save Image (or something similar) to save the file.

    You could archive the image file in Zip format, and then the client's browser would download the file rather than displaying it.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 6 years ago #

  • DMSPhoto1 Member

    Hello Again!

    Thanks for the info. I checked out the webcast. Now I understand. Thank you.

    Another question...
    I did a test and it works well. The program asks for a password in order to download. Is there a way to create a password that is exclusive for each client, rather than giving out my administrator password? I do this when I create image proof galleries for clients and it works very well. I tried this with a test file, but it wants my administrative PW and not the client-specific one I created.

    Any suggestions?

    Cheers!

    dave

    Posted 6 years ago #

  • Jim Matthews Administrator

    Different web servers use different schemes for password protecting files. The one I'm most familiar with is .htaccess and .htpasswd files, used by the Apache web server. I would recommend contacting your web hosting company to see what they advise. If you're lucky they may have some user-friendly utility for setting up the passwords (editing .htaccess and .htpasswd files directly is cumbersome).

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 6 years ago #

  • DMSPhoto1 Member

    Hi Jim

    Thanks again.

    I was able to figure this out and got it working.

    My only trouble now is ".sitx" files for people using Safari. This reads as text when it downloads. I've tried both the current and Beta versions. In contrast, Firefox for example works fine and seems to recognize the file. I may be missing something??

    Thanks again!

    Dave

    Posted 6 years ago #

  • Jim Matthews Administrator

    Your web server may not know how to serve .sitx files. That's something that you may be able to fix by adding a line to a .htaccess file:

    AddType application/x-stuffit .sitx

    That tells the server to not serve .sitx files as text files. Again, your web hosting company should be able to help.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 6 years ago #

  • DMSPhoto1 Member

    HI Jim

    Sounds good.

    Thanks again for the help.

    Cheers!

    Dave

    Posted 6 years ago #

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