Fetch Softworks

Mac os error -108 (5 posts)

• Started 14 years ago by karine_l
• Latest reply 14 years ago from Scott McGuire

• karine_l Member

  Hi.
  When I upload a file to any ftp or if I click anywhere in the ftp window, Fetch give me this message:
  "The action could not be completed because an error has occured." Mac os error -108

  Do you know what append??? I buy the new version of Fetch because my old one doesn't want to keep my favorites ftp shortcuts anymore, so if this one doesn't work too, I don't know what to do.

  Thanks

  Karine

  Posted 14 years ago #

• Scott McGuire Administrator

  Hi Karine,

  This may indicate that your copy of Fetch is damaged. Please do the following steps:

  * First, restart your Macintosh.
  * Then open the Application folder, and drag your current copy of Fetch to the Trash.
  * Put any copies of the Fetch_5.5 dmg file you might have in the trash, too.
  * Download a fresh copy of Fetch, you can do that with this link: http://fetchsoftworks.com/fetch/download/latest
  * Copy the new copy of Fetch to your Applications folder.

  Try Fetch again.

  Please let us know if this helps or not.

  Thanks,

  Scott McGuire
  Fetch Softworks

  Posted 14 years ago #

• karine_l Member

  Hi Scott.

  I try what you suggest, but it still doesn't work. I forgot to say that I have Snow Lepoard 10.6.2.

  Thanks
  Karine

  Posted 14 years ago #

• Scott McGuire Administrator

  Hi,

  Sorry to hear that didn't help.

  We'd like to see your Fetch log, which will may provide more information about this problem.

  To find the Fetch.log file:

  * Click the desktop background to select the Finder.
  * In the Finder, go to the "Go" menu and choose "Home"
  * Open the Library folder
  * Open the Logs folder
  * Find the file named "Fetch.log"

  Attach it to an email to bugs@fetchsoftworks.com .

  The file may be somewhat large, so you may want to compress it before sending it to us. (Select the Fetch.log file, go to the File menu, choose Compress, and send the resulting zip file instead.)

  Thanks,

  Scott McGuire
  Fetch Softworks

  Posted 14 years ago #

• Scott McGuire Administrator

  Hi Karine,

  Thanks for sending the log file. We're looking it over and will get back to you.

  Thanks,

  Scott McGuire
  Fetch Softworks

  Posted 14 years ago #