Your best friend for file transfer.

Fetch application logoFetch

moving files to parent folder deletes them (2 posts)

  • Started 7 years ago by sprator
  • Latest reply 7 years ago from Scott McGuire
  • sprator Member

    Put the parent folder button on my toolbar, and dragged a file into it to move it up a level. The file disappeared completely off server. Tried w/ a few different files, they are all gone. They haven't just moved elsewhere. Bug?

    Posted 7 years ago #

  • Scott McGuire Administrator

    Hi,

    We are not aware of such a bug, and I could not duplicate this on a couple of servers. However, there could be some unexpected interaction with your server.

    After you drag a file to the Parent button and it disappears, could you please choose Fetch Transcript from the Window menu, copy the entire contents of the transcript window, and paste them here?

    We'll take a look and try to figure out what's going on.

    Thanks,

    Scott McGuire
    Fetch Softworks

    Posted 7 years ago #

Reply

  • Or nickname, if you prefer.
  • This will be kept confidential.
  • This is to ensure that you’re a person, not a spambot.