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new account (3 posts)

  • Started 3 years ago by dona noga
  • Latest reply 3 years ago from dona noga
  • dona noga Member

    I gave my credit card to start a new account but wasn't asked any info in regards to host name username and that sort of stuff. Instead I was taken to a colleagues account. I want to start my own. How do I go about doing this and linking to my credit card that you have already charged.

    Posted 3 years ago #

  • Scott McGuire Administrator

    Hi,

    Fetch Softworks is not a hosting provider. We do not provide a service, or servers, for storing your website or files. We just make Fetch, software that lets you move files from your Macintosh to servers run by other companies or people; that's why you weren't asked to set up a hostname, username, or password - because that is not a service we provide.

    If you need a place to store your website or files, you should contact a hosting provider (a company that provides and maintains server space for storing web pages, FTP files, etc.), and they can help set up an account for you; for instance, you might want to ask your colleague which hosting service they use.

    If you've already signed up with a service provider or hosting company to store your website or files, they should be able to tell you the hostname of the server, the username you need to connect with, and your password. They may have sent you this information when you signed up for their service.

    If you're trying to use Fetch to transfer files to a server at your company or university, your network administrator or computing helpdesk should be able to tell you what to enter.

    If you're trying to connect to another company's server, you should contact them to find out the hostname, username, and password you need to use.

    Please let us know if you have further questions.

    Thanks,

    Scott McGuire
    Fetch Softworks

    Posted 3 years ago #

  • dona noga Member

    Can you please cancel my credit card charge. I think it was sent in connection to martunemusic.com, if that's possible.
    I"m at home at XXX-XXX-XXXX, I would really appreciate if you called me back.

    Thanks

    Dona Noga

    Posted 3 years ago #

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