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new connection (7 posts)

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  • Started 11 years ago by luciad
  • Latest reply 11 years ago from luciad
  • luciad Member

    I filled in the form, but no connection is made. It times out. How can I get it to connect?

    Posted 11 years ago #

  • Jim Matthews Administrator

    What are you entering in the Host field?

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 11 years ago #

  • luciad Member

    For host, I enter my website, luciadeleiris.com

    Originally posted by JimMatthews:

    What are you entering in the Host field?

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 11 years ago #

  • Jim Matthews Administrator

    When I enter that I get as far as having my password rejected (because I don't have an account on that server). The next time you try could you choose "Fetch Transcript" from the Window menu and post the contents here?

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 11 years ago #

  • luciad Member

    Fetch 4.0.3 System 0x1031 Expires 11/25/2003 TR
    Connecting to luciadeleiris.com port 21 (11/17/03 10:26:23 PM)
    220 FTP server (Version 5.311PWS/AI) ready.
    USER luciad
    331 Password required for luciad.
    PASS
    230 User luciad logged in.
    SYST
    215 UNIX Type: L8
    PWD
    257 "/" is current directory.
    MACB ENABLE
    500 'MACB ENABLE': command not understood.
    PWD
    257 "/" is current directory.
    PASV
    227 Entering Passive Mode (207,150,192,12,219,134)
    LIST
    425 Can't open data connection.
    ftp_list: -30000 (state == GETTING_LIST)
    QUIT
    221 Goodbye.
    Connecting to luciadeleiris.com port 21 (11/17/03 10:29:36 PM)
    220 FTP server (Version 5.311PWS/AI) ready.
    USER luciad
    331 Password required for luciad.
    PASS
    230 User luciad logged in.
    SYST
    215 UNIX Type: L8
    PWD
    257 "/" is current directory.
    MACB ENABLE
    500 'MACB ENABLE': command not understood.
    PWD
    257 "/" is current directory.
    PASV
    227 Entering Passive Mode (207,150,192,12,219,155)
    LIST
    425 Can't open data connection.
    ftp_list: -30000 (state == GETTING_LIST)

    Posted 11 years ago #

  • Jim Matthews Administrator

    It may be that a firewall on the server side keeps Fetch from making its data connection to the server. I would recommend unchecking the "Use passive mode transfers (PASV)" checkbox in the Firewall section of Fetch Preferences. Does that help?

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 11 years ago #

  • luciad Member

    Yes, thank you, that worked.
    Thanks!

    Posted 11 years ago #

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