Your best friend for file transfer.

Fetch application logoFetch

POSIX error 51 (2 posts)

  • Started 4 years ago by jody
  • Latest reply 4 years ago from Scott McGuire
  • jody Member

    I'm trying to connect to an ftp site that I have been connecting to repeatedly for ages, including as recently as two days ago. It won't connect and gives me the message "POSIX error 51." I checked with my client, and she says that she and all other outsiders are able to get in. I tried unchecking the Passive Mode Transfers box in Preferences, but it doesn't change anything. I also tried getting rid of the shortcut and manually entering all the info, but it then goes back to the preset mode.
    ???

    Posted 4 years ago #

  • Scott McGuire Administrator

    Hi Jody,

    This error indicates that there is a problem with data getting from your network to the server's network. The server may be fine, but there's a problem somewhere between you and the server. It may be a problem with your local network or your Internet provider, or it may be a problem with the server's network.

    Unfortunately it can be difficult to determine exactly where the problem lies. However, despite what your client said, using the information from the transcript in the email you sent, I can tell you that I cannot connect to their server either. This suggests to me the problem is somewhere closer to their end, since you and I aren't on the same local network.

    If you can still connect to other servers successfully, that also suggests the problem is somewhere on their end.

    Does your client have an IT person or network support person you can talk to? They may be able to have you run some tests to help determine exactly where the problem lies. Unfortunately this is really beyond our ability to help sort out; the help needs to come from their end. Perhaps telling them that I can't connect either will motivate them.

    Since the problem occurred suddenly, it may fix itself suddenly... but I realize that's not much help if you need to get a file to them now.

    Thanks,

    Scott McGuire
    Fetch Softworks

    Posted 4 years ago #

Reply

  • Or nickname, if you prefer.
  • This will be kept confidential.
  • This is to ensure that you’re a person, not a spambot.