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problem downloading site contents (4 posts)

  • Started 7 years ago by bkdesign
  • Latest reply 7 years ago from Scott McGuire
  • bkdesign Member

    I can upload to a website I designed (which was written with bbedit) with no problem, but can't download the contents of the site for backup. I get the following error: "Error occurred after -1 of 9924 bytes were sent: Invalid argument." In addition to that error message in the Fetch Transcript box, the following appears: "Unsuccessful transfer of <filename.gif> (1,448/9,924 bytes, 0 bytes/sec, 0:00 elapsed) stopped at 10/1/07 12:39:33 AM (error: 2,-30000)
    ftp_retrieve: 2,-30000 (state == RGET_RETRIEVING)
    PWD"

    This problem occurs with almost any image file, but not every one. Any idea what the problem could be?

    Posted 7 years ago #

  • Scott McGuire Administrator

    Hi,

    We'd like some additional information to help figure out the problem.

    How are you trying to download the site? Using the Get command, or using the Mirror command?

    If you try to download just one of the individual files that is apparently causing a problem - instead of the whole site - can you download it successfully? That is, do the errors only happen when you're trying to download a bunch of files, or do they also happen when you try to download a single image file too?

    And if just a single image flie exhibits the problem, could you please show us the entire transcript on an attempt to download one of those files?

    Thanks,

    Scott McGuire
    Fetch Softworks

    Posted 7 years ago #

  • bkdesign Member

    I am using the Get command. This problem occurs whether I try to download the whole site or individual files. . . but the problem is only with graphics; I can download the html files just fine.

    I thinkI may have figured it out; I went into the Get Info link in the Fetch toolbar of the server site, then clicked on Ownership and Permissions. I then gave "write" access to the group (as opposed to just the Owner) and was able to download the site in full. The site is only accessed by 2 people; is there any danger in having the group Write option on? Thanks.

    Posted 7 years ago #

  • Scott McGuire Administrator

    Hi,

    To be honest, we're not quite sure why turning on "write" access for the group would have fixed the problem, but we're glad to hear it works, regardless!

    In theory, any users who are in the group could now delete or overwrite the files; if there were a lot of users accessing the server or the site, potentially a lot of them could be in the "group." (There is no easy way for you to determine which other users might be in it.)

    But if you're the only two people who have access to the site, turning on "write" access for the group probably isn't dangerous.

    Thanks,

    Scott McGuire
    Fetch Softworks

    Posted 7 years ago #

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