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Program "hangs" after it uploads files (3 posts)

  • Started 7 years ago by paws2purr
  • Latest reply 7 years ago from paws2purr
  • paws2purr Member

    Hi everyone. I'm using 5.1 on a G4 tower runing Mac OS 10.4. I experience all sorts of little snags with Fetch (here and at work) but this one always gets me. My file loads beautifully, the progress circle fills, the info tells me all of my file has transferred … then it stalls.

    How do I get around this? I don't have the preference about long uploads checked because if I do my uploads stall after 1.7 MB. If I just click stop, does that mean my file is uploaded or has it vanished into the ozone? I should note I am not uploading to my own FTP server. I produce ads for a variety of magazines and am uploading to one of their servers, so I have no idea about their firewalls and such. Oh and also, when I get the Fetch window to connect to the server, I can't see if my files are there.

    Help!

    Thanks,
    Barbara

    Posted 7 years ago #

  • Jim Matthews Administrator

    If the circle fills, but the transfer never finishes, it's probably a problem with the router you go through to connect to the Internet. You could get a different router (Apple's Airport Extreme Base Station appears to not have this problem).

    Alternatively you could just click the Stop button when the transfer appears to be done. At that point the file should be complete on the server. You can confirm that by using the Put command to upload it again, and this time setting the "If a file already exists:" menu to "Resume upload of file". The upload will resume from where it left off, i.e. the end of the file, so it should only take a few seconds.

    As for not seeing your files on the server, be sure to click the Refresh button to get an up-to-date view of the files on the server.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 7 years ago #

  • paws2purr Member

    Thank you, Jim. I'll try that.

    Barbara

    Posted 7 years ago #

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