Your best friend for file transfer.Fetch
Question mark superimpose on fetch and it won't launch (2 posts)
- Started 6 years ago by Greg
- Latest reply 6 years ago from Scott McGuire
Just like the title says, in my dock there is a question mark on fetch and it won't launch. I have the original .dmg file but it won't open. The installer is now gone and only a few aliases remain in my applications folder. What do I do? I'm thinking about buying the upgrade but since fetch won't launch, I have no way of getting my serial number and can't find it. Any help is greatly appreciated.
Scott McGuire Administrator
The first thing I would do is restart your Macintosh and see if that helps resolve any of the problems.
If the Dock continues to show a question mark on Fetch, that means the Dock cannot find your copy of Fetch to open.
If you still have troubles opening the .dmg, I would put it in the Trash and download a new copy from our website.
If you send a request to firstname.lastname@example.org, we can try to locate your serial number in our records, and send you a link to purchase the upgrade.
Please let us know if you have additional questions or continue to have problems.
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