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server could not be found - but only on my computer (4 posts)

  • Started 8 months ago by toneandrews
  • Latest reply 8 months ago from Jim Matthews
  • toneandrews Member

    Fetch 5.7.3 - Have used Fetch to upload website files for many years very successfully. Took out hosting plan with my usual hosting company for new domain and website - they supplied FTP login details. Am constantly receiving 'server could not be found' message from Fetch. Tried the ftp address in a browser, same response. Hosting company could find no problem with settings and suggested turn off passive mode, still no better. A friend had no problem accessing my server via another FTP client and internet network. So my problem is local. Firewall is switched off. I am using Little Snitch but all the rules are set to 'allow' Fetch connections - and I've never ever had this problem before. I don't think this is a Fetch issue - but I wondered if your wealth of knowledge could point me in the right direction here. I've reset my wi-fi network, and switched everything off and on! Would appreciate any pointers.
    Thanks,
    Tony

    Posted 8 months ago #

  • Jim Matthews Administrator

    Hi,

    It could be that the address for this new domain hasn't made it to your ISP yet. What is the hostname?

    Jim Matthews
    Fetch Softworks

    Posted 8 months ago #

  • toneandrews Member

    Jim, you were spot on with your thoughts! Everything working fine this morning - I've never know the transfer take so long, that threw me right out!

    Thanks so much for your time. I'd like to add that Fetch is one of most used and most valued Applications that I've purchased over the last seven years - and great service support also! Thanks again.
    Tony

    Posted 8 months ago #

  • Jim Matthews Administrator

    You're very welcome!

    Posted 8 months ago #

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