Fetch Softworks

Server returned invalid response (3 posts)

• Started 13 years ago by Sherry Moutal
• Latest reply 13 years ago from Sherry Moutal

• Sherry Moutal Member

  Hi,

  I'm trying to upload .ai files and .jpg files to an ftp site and I get the following response:
  "500 The server returned invalid response for PASV command.

  Here is the transcript info... Can you help me understand what this means?

  Thanks!
  Sherry

  Fetch 5.6 (5F64) Intel running on Mac OS X 10.5.8 (9L31a) Intel English
  StuffIt Engine 0x820, StuffIt SDK Version 10.1.1b1
  Partial serial FETCH55001-FN9G-RC2L T
  Connecting to nas.lcm.com.tw port 21 (Mac OS X firewall is allowing connections) (10/09/10 2:24 PM)
  Connected to 61.219.89.168 port 21 (10/09/10 2:24 PM)
  220 NAS-509 FTP server ready.
  USER TAYMOR
  331 Password required for Taymor.
  PASS
  230 User Taymor logged in.
  SYST
  215 UNIX Type: L8
  PWD
  257 "/" is current directory.
  CWD 804_FTP_TAYMOR/
  250 CWD command successful.
  PWD
  257 "/804_FTP_TAYMOR" is current directory.
  TYPE A
  200 Type set to A.
  PASV
  500 The server returned invalid response for PASV command.
  PORT 192,168,140,216,192,8
  200 PORT command successful.
  LIST -al
  ABOR
  ftp_list: 2,-30000 (state == GETTING_LIST)
  Fetch could not get the file list because the FTP server sent an unexpected response. (Check the Fetch Transcript window for more information.)

  Posted 13 years ago #

• Scott McGuire Administrator

  Hi,

  Please try the following:

  * Quit Fetch.
  * Open Fetch again.
  * Go to the Fetch menu, and choose Preferences.
  * Click the General tab.
  * Uncheck the "Use passive mode transfers" checkbox.
  * Then click the Miscellaneous tab.
  * Uncheck "Use 'LIST -al' command to reveal hidden files" the checkbox.
  * Try connecting again.

  If that does not fix the problem, please post another transcript.

  Thanks,

  Scott McGuire
  Fetch Softworks

  Posted 13 years ago #

• Sherry Moutal Member

  Worked beautifully!

  Thanks for your help Scott.

  Posted 13 years ago #