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trial Fetch uploads time remaining counts up? (2 posts)

  • Started 8 years ago by apieri
  • Latest reply 8 years ago from Scott McGuire
  • apieri Member

    Hi,

    I have been using a trial fetch program for some time now and it has always worked. For some reason now when I go to use it, instead of my uploaded files counting down in time remaining it counts up and then stalls. We are talking about 1.2mgs so the files should not take 45:15 minutes. Please advise.

    Posted 8 years ago #

  • Scott McGuire Administrator

    Hi,

    Time remaining counting up means that your upload has stalled for some reason.

    The first thing I'd suggest is to check and make sure that you haven't run out of space (used up your quota) on your account on the server. Unfortunately when you run out of space, most servers just stall the upload instead of giving you an error message. Try deleting some unneeded files from your folder on the server (if possible), and then uploading again.

    Otherwise, it sounds like a server problem - you should check with your server maintainer/network administrator/Internet provider to figure out what's going on.

    Thanks,

    Scott McGuire
    Fetch Softworks

    Posted 8 years ago #

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