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Two users - different results (3 posts)

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  • Started 11 years ago by craigstur
  • Latest reply 11 years ago from craigstur
  • craigstur Member

    Two users sitting side by side with identical setups (Mac OS 9.2.2 on G4/733s) with Fetch 4.0.3.
    - Both log into same FTP site with same name and password.

    Fred sees "photo" folder and the several .jpgs within.

    Linda sees "photo" folder but sees no files within.

    If Linda downloads the "photo" folder, it does contain the items, however.

    Why doesn't Linda get an accurate directory listing? (She's driving Fred nuts asking him to check for the files she's awaiting every two minutes.)

    Thanks in advance!

    Posted 11 years ago #

  • Jim Matthews Administrator

    Does Linda see the words "As of" followed by a date below her file list in Fetch? Does she see the jpegs if she chooses "Refresh File List" from the Directories menu?

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 11 years ago #

  • craigstur Member

    Thanks for your instant reply! It was indeed as simple as reminding her to "Refresh" the file listing with a Command-R. (My apologies for not thinking of that myself.)

    Regards,

    ~Craig

    Posted 11 years ago #

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