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Unable to delete directory (2 posts)

  • Started 4 years ago by Youngs
  • Latest reply 4 years ago from Scott McGuire
  • Youngs Member

    Error message says "Directory not Empty"...we have already downloaded this file, but it just won't go away!!

    Posted 4 years ago #

  • Scott McGuire Administrator

    Hi,

    The first thing to try is to open the directory (double-click on the folder icon in Fetch), and try deleting anything inside it. Then once you've done that, go back and try deleting the directory again.

    If there are no files inside the directory, or you cannot delete those files, then the next step is to contact the folks who run the server and ask them for assistance in deleting the directory (they can go delete it directly, instead of using an FTP client). Almost always when you get this error in Fetch, it is because of an issue with the server.

    Please let us know if you have further questions.

    Thanks,

    Scott McGuire
    Fetch Softworks

    Posted 4 years ago #

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