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unable to open after download (2 posts)

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  • Started 11 years ago by miarae
  • Latest reply 11 years ago from Jim Matthews
  • miarae Member

    Purchased 4.02 months ago, has worked fine until today.

    Today it gives me an error "Fetch can not start-up"

    Downloaded 4.03. Same error.

    Mac G4 9.2.2.

    Any thoughts?

    Posted 11 years ago #

  • Jim Matthews Administrator

    Is that the exact message?

    I'd try removing the "Fetch Prefs", "Fetch Cache" and "Fetch Shortcuts" files from your Preferences folder (in the System Folder). If that works I'd be interested in seeing the files, so that I can make Fetch more resilient in these situations.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 11 years ago #

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