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Underscores in host name? (4 posts)

  • Started 6 years ago by CuTech
  • Latest reply 6 years ago from Scott McGuire
  • CuTech Member

    Hi all,

    I'm trying to use the newest version of Fetch to connect to a fileshare which has an underscore in the name. I can SMB into it fine, so I don't think the problem is server side. Fetch returns the following error when I try to connect: "These settings cannot be used because the hostname is invalid. A hostname may only contain digits, letters, dashes, and dots."

    Thoughts?

    Thanks,
    David Harvey

    Posted 6 years ago #

  • Scott McGuire Administrator

    Hi David,

    The newest version of Fetch - which is version 5.2.1 - should accept underscores in the hostname. There were some bugs in Fetch 5.2 with underscores, but we thought we'd fixed them all in 5.2.1.

    Could you please double-check that you are using Fetch 5.2.1?

    And assuming that you do, could you please tell us the exact username and hostname you're trying to connect with?

    Thanks,

    Scott McGuire
    Fetch Softworks

    Posted 6 years ago #

  • CuTech Member

    Scott,

    Thanks for the quick reply. I think I've got things figured out though. In my bouncing back and forth between SMB and Fetch, I was putting server.domain.edu/folder_name as the host, when it now dawns on me I should merely have server.domain.edu in the host field and folder_name in the "initial folder" field. Sorry for the false alarm!

    Thanks again,
    David

    Posted 6 years ago #

  • Scott McGuire Administrator

    Hi David,

    Yes, Fetch will get confused if you try to put the folder name in with the hostname (underscore or no underscore).

    I'm glad you sorted it out, and thanks for the follow up.

    Please let us know if we can be of further assistance.

    Best,

    Scott McGuire
    Fetch Softworks

    Posted 6 years ago #

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