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Upload problems (4 posts)

  • Started 9 years ago by nicole16
  • Latest reply 9 years ago from Scott McGuire
  • nicole16 Member

    I'm the web moderator for my college organization's website, which is run through the schools FTP host. I started a connection using Fetch, but there's no place for me to put the folder name that I need my files uploaded to. The host name is the basic name for all the schools organizations but I can't figure out how to tell it exactly where I need my files uploaded. I've tried jsut putting in the non-specific host name, and Putting the files there and it says it worked, but the site isn't updated when I check afterwards.

    Where on the connection does the folder name of where you wants your files sent go?

    Posted 9 years ago #

  • Scott McGuire Administrator

    If you're using Fetch 5, in the New Connection dialog, click on the disclosure button - the blue button with a triangle in it near the bottom left - to show additional connection options. You can enter the folder name into the "Initial folder" field that appears.

    If you're using Fetch 4, in the New Connection dialog, click on the disclosure triangle - the triangle just above the word "Shortcuts" - to show the additional connection options, and then you can enter the folder name into the "Initial directory" field that appears.

    Thanks,

    Scott McGuire
    Fetch Softworks

    Posted 9 years ago #

  • nicole16 Member

    I tried adding that, but now the little dog won't stop running. It connected fine before, so I know the connection and passwords are good, but once I add the specific folder it won't work.

    Posted 9 years ago #

  • Scott McGuire Administrator

    Once you try to make a connection and the dog cursors appears and starts running, could you choose "Fetch Transcript" from the Window menu, and post the contents to see if we can figure out what's going on?

    You may also want to double-check with your school's computing department (or whoever is in charge of the FTP server) and make sure that you are entering the correct information in each field - they should be able to tell you exactly what to type in the host, username, and path fields. On some FTP/webservers, you must enter a specific username or put a special character in front of the folder to get to the correct place.

    Thanks,

    Scott McGuire
    Fetch Softworks

    Posted 9 years ago #

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