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Uploading Quicktime movie (3 posts)

This is an archived topic. The information in it is likely to be out-of-date and no longer applicable to current versions of Fetch.
  • Started 10 years ago by KLCeditor
  • Latest reply 10 years ago from KLCeditor
  • KLCeditor Member

    I am trying to upload a quicktime movie to our website for others to view. When I tried to upload the movie, the icon on our website showed a black question mark. It doesn't default to quicktime when you click on the icon. It shows up as a .txt file. Should I be setting up the file differently before uploading it through Fetch? What am I doing wrong here???

    Posted 10 years ago #

  • Jim Matthews Administrator

    Make sure that you upload in Automatic or Raw Data format, and make sure that the file name ends in ".mov". Let me know if that does not work.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 10 years ago #

  • KLCeditor Member

    Thanks Jim! It worked perfectly.

    Posted 10 years ago #

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