Fetch Softworks

0K file size upload (4 posts)

• Started 21 years ago by Bill
• Latest reply 21 years ago from Jim Matthews

• Bill Member

  I'm using 4.0.2 on OS X (10.1.3) with Personal Firewall 2.0 to upload files to a website. In a folder of 9 jpg images, 5 were successful while 4 files loaded as empty with "zero" file size. I've tried them as drop and drag as well as sent all as single files and all 9 at one time.

  The files themselves are identical as to Type and Creator (PhotoShop). I sent the files to a friend who successfully uploaded them on the first try using an earlier version of OS.

  I noticed on a different topic that Personal Firewall may have been the problem. So I turned that off and 8 of 9 files uploaded as empty - "zero" file size.

  Any suggestions, Bill

  [This message has been edited by Bill (edited 05-09-2002).]

  Posted 21 years ago #

• Jim Matthews Administrator

  I have one report that it is necessary to remove the "Personal Privacy" file from the Startup Items folder in order to fix this problem. I am looking into it, and will post more details when I have more information, but I would be interested to hear if that solution works for you.

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 21 years ago #

• Bill Member

  Jim,

  I removed the "NortonPrivacyControl" file from the folder by the same name, restarted and uploaded two multiple file sets without a hitch. Then I restored the file to the Norton folder, and only 3 of 9 files successfuly transferred. The others were once again "zero" file size.

  So that appears to the be culprit. Please let me know when there is a fix for this issue.

  Thanks, Bill

  Posted 21 years ago #

• Jim Matthews Administrator

  Thanks for posting your experiences. I will contact Norton to find out how we can fix this problem.

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 21 years ago #