Fetch Softworks

Another upload problem (9 posts)

• Started 20 years ago by al
• Latest reply 20 years ago from Jim Matthews

• al Member

  I can't upload through my router, although a direct DSL connection works fine. I'm using Mac OS 9.1 and Fetch 3.0.3 - 4.0.3 (trial) does the same thing.
  Hers is the transcript of an unsuccessful upload :
  PORT 192,168,123,182,109,224
  200 PORT command successful.
  STOR prices.html
  150 Opening ASCII mode data connection for prices.html.
  Upload complete at 2/17/03 2:05:05 PM
  (My old price file is now erased, but the new one is blank !)
  If I bypass the router, this line is added to the transcript :
  226 Transfer complete.
  This must an important line !
  I want to buy 4.0.3., but I need to make it work first !

  Thanks for any ideas you may have,
  Al

  Posted 20 years ago #

• Jim Matthews Administrator

  One thing to try is checking the "Use passive mode transfers (PASV)" box in the Firewall section of Preferences in Fetch. Does that help?

  Jim Matthews
  Fetch Softworks

  Posted 20 years ago #

• al Member

  PASV makes no difference - here's the transcript :

  TYPE L 8
  200 Type set to L.
  PASV
  227 Entering Passive Mode (209,238,163,33,117,173).
  STOR (filename)
  150 Opening BINARY mode data connection for (filename)
  Upload complete at 2/18/03 9:45:35 AM
  (Except the new file is blank)

  It seems that the final handshake (is there one?) can't take place.
  Are there any other things to try in the Firewall section ?

  Al

  Posted 20 years ago #

• Jim Matthews Administrator

  What sort of router do you have?

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 20 years ago #

• al Member

  Router is Asante FR1004AL via enet - I'm not using the wireless access (yet).
  It seems that uploading thru a router is a very common problem - it's not just Fetch.I haven't tried any other ftp programs myself.
  I'm going to need to learn more about this !

  Al

  Posted 20 years ago #

• Jim Matthews Administrator

  One other thing -- have you installed Norton Personal Firewall or Norton Internet Security?

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 20 years ago #

• al Member

  No, I don't have any extra software installed.
  One other symptom - If I try to upload a larger file (150kb) the transfer slows to a crawl - 300-400 bytes/sec - and I haven't had enough time to see if the "upload complete" message would ever appear. Some of the other posts also report this symptom.

  Al

  Posted 20 years ago #

• al Member

  Could the server software be part of the problem ? Maybe some servers handle ftp a little differently than others. My ISP is bellsouth.net which uses a Unix-based server.
  Al

  Posted 20 years ago #

• Jim Matthews Administrator

  The server is another possible player in the problem, but certainly most UNIX servers do not have this problem, and the fact that you don't have the problem with a direct DSL connection casts suspicion primarily on the router. You might ask Asante whether they know about the problem, or have newer firmware for the router.

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 20 years ago #