Fetch Softworks

cannot connect (3 posts)

• Started 14 years ago by jmarie1
• Latest reply 14 years ago from Scott McGuire

• jmarie1 Member

  Here is a transcript and am very frustrated that no one can help. I am hoping that you can. Fetch 4.0.3 System 0x1049 Serial FETCH5X001-MDCX-X5W4 TR
  Connecting to myweb.cableone.net port 21 (1/7/09 3:52:52 PM)
  Connecting to myweb.cableone.net port 21 (1/7/09 3:53:49 PM)

  Posted 14 years ago #

• Scott McGuire Administrator

  Hi,

  The problem is that there is no server with that name or address; so Fetch cannot connect because you are asking it to connect to a server that does not exist.

  You should contact the people or company who run the server you are trying to connect to, and ask what the correct hostname, username, or password for you to use are.

  Thanks,

  Scott McGuire
  Fetch Softworks

  Posted 14 years ago #

• Scott McGuire Administrator

  Hi again,

  Just an additional note - it looks like you are using an example address - probably "myweb" needs to be replaced with something else that is specific to your account. The company providing the server should be able to tell you what to use.

  Thanks,

  Scott McGuire
  Fetch Softworks

  Posted 14 years ago #