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Cannot upload pictures onto eBay (12 posts)

  • Started 10 years ago by Onni
  • Latest reply 10 years ago from Scott McGuire
  • Onni Member

    I just purchased a new iMac running Leopard or OS X Version 10.5.1 and I also purchased a new version of Fetch 5.3. I have some new items "put" onto Fetch and old items that were carried over from my older iMac. I was preparing a listing on eBay and I tried to upload pictures to my item description on eBay. When I went preview my description the pictures did not appear. I then tried to EXACT same setup on my older iMac OS X Version 10.3.9 using my older version of Fetch 4.0.3 and everything worked as it should. Why won't the new version of Fetch work with my new iMac? What am I doing wrong?

    Posted 10 years ago #

  • Scott McGuire Administrator

    Hi,

    The most likely explanation is that when you used Fetch 5.3 on the new iMac, you did not upload the pictures to the same place you uploaded them using the old iMac.

    Try the following: upload a new test photo (give it a name you'll recognize and that is different from the photos that are already there) with Fetch on your old iMac.

    Then connect to your server using Fetch 5.3 on the new iMac, and in the list of photos in the Fetch window on the new iMac, you should see the photo you just uploaded with the old Mac. Do you? If not, you are not connected to the same folder on the new iMac. Look around the file list on the new Mac and see if you can find the test photo. If so, make a note of which folder you are in now and how you got there, and then be sure to upload photos there in the future.

    If this does not help, or if you have more questions, please let us know and we'll investigate further.

    Thanks,

    Scott McGuire
    Fetch Softworks

    Posted 10 years ago #

  • Onni Member

    I sent you a message yesterday, Dec12 which is shown below. I tried what you suggested but it did not work...still cannot load pictures using Fetch 5.3 on my iMac running Leopard Any other suggestions would be most welcome
    Thanks,

    Posted 10 years ago #

  • Scott McGuire Administrator

    Hi,

    We'd like to see some information about how your server is organized in order to give you further advice.

    Could you please do the following? This is a little tricky because it requires information from both Macintoshes.

    On the old iMac:

    * Quit Fetch, if it's running.
    * Open Fetch.
    * Connect to your server.
    * Go to the folder that holds your photos for eBay.
    * Choose Fetch Transcript from the Window menu
    * Copy the entire contents of the transcript window, and paste them into a reply to this message.

    Then, on the new iMac, do exactly the same thing:

    * Quit Fetch, if it's running.
    * Open Fetch.
    * Connect to your server.
    * Go to the folder that holds your photos for eBay.
    * Choose Fetch Transcript from the Window menu
    * Copy the entire contents of the transcript window, and paste them into a reply to this message.

    It will probably be easiest to reply twice to this message, once with each transcript, from each Mac.

    We'll take a look and give some suggestions.

    Thanks,

    Scott McGuire
    Fetch Softworks

    Posted 10 years ago #

  • Onni Member

    Here is a copy of the transcript for the old iMac using 4.0.3

    Fetch 4.0.3 System 0x1039 Serial FETCHFL001-6B51-M820 TR
    Connecting to webpages.charter.net port 21 (12/14/07 12:38:27 PM)
    220 FTP Server ready
    USER kjlake
    331 Password required for kjlake.
    PASS
    230 User kjlake logged in.
    SYST
    215 UNIX Type: L8
    PWD
    257 "/" is current directory.
    MACB ENABLE
    500 MACB not understood.
    PWD
    257 "/" is current directory.
    PASV
    227 Entering Passive Mode (209,225,8,65,131,90).
    LIST
    150 Opening ASCII mode data connection for file list
    -rw-r--r-- 1 kjlake apache 271146 Sep 2 20:51 eagle.jpg
    -rw-r--r-- 1 kjlake apache 31973 Sep 2 20:51 eaglegal.jpg
    drwxr-xr-x 2 kjlake apache 80 Dec 13 17:50 ebay pictures
    -rw-r--r-- 1 kjlake apache 110002 Sep 30 21:17 fireking.jpg
    -rw-r--r-- 1 kjlake apache 24457 Sep 30 21:18 firekinggal.jpg
    -rw-r--r-- 1 kjlake apache 197852 Sep 9 23:54 gunbook.jpg
    -rw-r--r-- 1 kjlake apache 51811 Sep 9 23:55 gunbookgal.jpg
    -rw-r--r-- 1 kjlake apache 49310 Sep 2 20:52 incadollgal.jpg
    -rw-r--r-- 1 kjlake apache 77662 Sep 30 21:18 knife.jpg
    -rw-r--r-- 1 kjlake apache 12793 Sep 30 21:18 knifegal.jpg
    -rw-r--r-- 1 kjlake apache 186940 Dec 13 17:41 omcmanual.jpg
    -rw-r--r-- 1 kjlake apache 38859 Dec 11 00:37 omcmanualgal.jpg
    -rw-r--r-- 1 kjlake apache 182957 Dec 11 01:53 outhouse.JPG
    -rw-r--r-- 1 kjlake apache 82395 Dec 14 00:36 tree1.jpg
    226-Transfer complete.
    226 Quotas on: using 1523.85 of 20480.00 kb
    PWD
    257 "/" is current directory.
    PWD
    257 "/" is current directory.
    PWD
    257 "/" is current directory.

    Posted 10 years ago #

  • Onni Member

    Here is a copy of the transcript of my new iMac using Leopard and Fetch 5.3

    Connecting to webpages.charter.net port 21 (Mac OS X firewall is allowing connections) (12/14/07 12:39:46 PM)
    Connected to 209.225.8.65 port 21 (12/14/07 12:39:46 PM)
    220 FTP Server ready
    USER kjlake
    331 Password required for kjlake.
    PASS
    230 User kjlake logged in.
    SYST
    215 UNIX Type: L8
    PWD
    257 "/" is current directory.
    MACB ENABLE
    500 MACB not understood.
    PWD
    257 "/" is current directory.
    TYPE A
    200 Type set to A.
    PASV
    227 Entering Passive Mode (209,225,8,65,131,175).
    Making data connection to 209.225.8.65 port 33711
    LIST -al
    150 Opening ASCII mode data connection for file list
    drwxr-xr-x 3 kjlake apache 3072 Dec 14 00:36 .
    drwxr-xr-x 3 kjlake apache 3072 Dec 14 00:36 ..
    -rw------- 1 roxie apache 75 Dec 14 00:36 .quota
    -rw-r--r-- 1 kjlake apache 271146 Sep 2 20:51 eagle.jpg
    -rw-r--r-- 1 kjlake apache 31973 Sep 2 20:51 eaglegal.jpg
    drwxr-xr-x 2 kjlake apache 80 Dec 13 17:50 ebay pictures
    -rw-r--r-- 1 kjlake apache 110002 Sep 30 21:17 fireking.jpg
    -rw-r--r-- 1 kjlake apache 24457 Sep 30 21:18 firekinggal.jpg
    -rw-r--r-- 1 kjlake apache 197852 Sep 9 23:54 gunbook.jpg
    -rw-r--r-- 1 kjlake apache 51811 Sep 9 23:55 gunbookgal.jpg
    -rw-r--r-- 1 kjlake apache 49310 Sep 2 20:52 incadollgal.jpg
    -rw-r--r-- 1 kjlake apache 77662 Sep 30 21:18 knife.jpg
    -rw-r--r-- 1 kjlake apache 12793 Sep 30 21:18 knifegal.jpg
    -rw-r--r-- 1 kjlake apache 186940 Dec 13 17:41 omcmanual.jpg
    -rw-r--r-- 1 kjlake apache 38859 Dec 11 00:37 omcmanualgal.jpg
    -rw-r--r-- 1 kjlake apache 182957 Dec 11 01:53 outhouse.JPG
    -rw-r--r-- 1 kjlake apache 82395 Dec 14 00:36 tree1.jpg
    226-Transfer complete.
    226 Quotas on: using 1523.85 of 20480.00 kb
    PWD
    257 "/" is current directory.
    Update check skipped at 12/14/2007 12:41 PM (next check after 12/17/2007 04:52 PM)
    PWD
    257 "/" is current directory.
    PWD
    257 "/" is current directory.
    QUIT
    send_cmd():con_conn->Putline() returns 2,-50

    Posted 10 years ago #

  • Scott McGuire Administrator

    Hi,

    Thanks for the transcripts.

    I see that you have a folder named "ebay pictures" on your server. Are you trying to put your pictures in that folder? I'm not saying that would be correct if you haven't been - I'm just trying to understand the steps you go through when uploading the photos.

    Could you give us an example of an address you would enter in your eBay auction for a photo?

    Thanks,

    Scott McGuire
    Fetch Softworks

    Posted 10 years ago #

  • Onni Member

    The folder titled eBay pictures was a method I tried to get it to work. I just forgot to delete it. Below is an example of a listing of a listing I have on eBay at this time. The very bottom of the listing is an example of the address that is being used to upload the pictures. I have used that same address with my old iMac and Fetch 4.03 successfully many times.

    <center><h3>

    Features:

    • OMC Johnson/Evinrude Service Manual
    • Printed in the USA
    • Used but in very GOOD shape
    • Covers both Johnson and Evinrude Outboard Motors
    • Written for 1990 but is useable for several years before and after 1990
    • Covers Models 9.9 HP thru 30 HP
    • Covers General Information, Fuel System, Ignition System, Powerhead, Midsection, Gearcase, Manual Starter, Electrical System, Remote Control and Safety Section
    • Please view all of my many photos for a more accurate detailed description.
    • IF YOU HAVE ANY SPECIFIC QUESTIONS, PLEASE EMAIL BEFORE BIDDING AS THESE ITEMS ARE BEING SOLD “AS IS” WITH “NO RETURNS”

      Pay Pal, US Postal Money Order or Cashiers Check are preferred. Items will be held 10 days if personal checks are sent. The buyer is to pay for the cost of packaging and shipping. Alaska, Hawaii, International shipping and insurance are extra. I highly recommend that you insure the package. It will be well packaged, but I will not accept any responsibility for any lost items or any damage that occurs during shipping.

      <img src="http://webpages.charter.net/kjlake/omcmanual.jpg

      .

    Posted 10 years ago #

  • Scott McGuire Administrator

    Hi,

    Thanks for the additional information.

    I apologize for continuing to ask you questions, but everything looks correct to me, so I'm puzzled about what might be going on.

    Could you please do the following?

    * Create a test picture - you could just duplicate one of your existing ones and give it a new name.
    * On the new iMac, quit Fetch if it is running.
    * On the new iMac, open Fetch again.
    * Connect to your server.
    * Upload the test photo.
    * Choose Fetch Transcript from the Window menu
    * Copy the entire contents of the transcript window, and paste them into a reply to this message.

    And also tell me the address you would use in your eBay listing for that test picture, if it was going to go in a listing.

    Thanks for your patience,

    Scott McGuire
    Fetch Softworks

    Posted 10 years ago #

  • Onni Member

    The new test photo is named coinchanger.jpg. The address I would use is
    <img src="http://webpages.charter.net/kjlake/coinchanger.jpg”> . I have used this address for all of my listing. All that I would have to do is change the word coinchanger, for example, to whatever the next item would be.
    Thanks, I hope this new info will help.

    Fetch 5.3 (5D161) Intel running on Mac OS X 10.5.1 (9B18) Intel English
    StuffIt Engine 0x820, StuffIt SDK Version 10.1.1b1
    Partial serial FETCH5X001-R4L6-6UE8 T
    Connecting to webpages.charter.net port 21 (Mac OS X firewall is allowing connections) (12/15/07 10:25:49 AM)
    Connected to 209.225.8.65 port 21 (12/15/07 10:25:49 AM)
    220 FTP Server ready
    USER kjlake
    331 Password required for kjlake.
    PASS
    230 User kjlake logged in.
    SYST
    215 UNIX Type: L8
    PWD
    257 "/" is current directory.
    MACB ENABLE
    500 MACB not understood.
    PWD
    257 "/" is current directory.
    TYPE A
    200 Type set to A.
    PASV
    227 Entering Passive Mode (209,225,8,65,244,249).
    Making data connection to 209.225.8.65 port 62713
    LIST -al
    150 Opening ASCII mode data connection for file list
    drwxr-xr-x 3 kjlake apache 3072 Dec 14 00:36 .
    drwxr-xr-x 3 kjlake apache 3072 Dec 14 00:36 ..
    -rw------- 1 roxie apache 75 Dec 14 00:36 .quota
    -rw-r--r-- 1 kjlake apache 271146 Sep 2 20:51 eagle.jpg
    -rw-r--r-- 1 kjlake apache 31973 Sep 2 20:51 eaglegal.jpg
    drwxr-xr-x 2 kjlake apache 80 Dec 13 17:50 ebay pictures
    -rw-r--r-- 1 kjlake apache 110002 Sep 30 21:17 fireking.jpg
    -rw-r--r-- 1 kjlake apache 24457 Sep 30 21:18 firekinggal.jpg
    -rw-r--r-- 1 kjlake apache 197852 Sep 9 23:54 gunbook.jpg
    -rw-r--r-- 1 kjlake apache 51811 Sep 9 23:55 gunbookgal.jpg
    -rw-r--r-- 1 kjlake apache 49310 Sep 2 20:52 incadollgal.jpg
    -rw-r--r-- 1 kjlake apache 77662 Sep 30 21:18 knife.jpg
    -rw-r--r-- 1 kjlake apache 12793 Sep 30 21:18 knifegal.jpg
    -rw-r--r-- 1 kjlake apache 186940 Dec 13 17:41 omcmanual.jpg
    -rw-r--r-- 1 kjlake apache 38859 Dec 11 00:37 omcmanualgal.jpg
    -rw-r--r-- 1 kjlake apache 182957 Dec 11 01:53 outhouse.JPG
    -rw-r--r-- 1 kjlake apache 82395 Dec 14 00:36 tree1.jpg
    226-Transfer complete.
    226 Quotas on: using 1523.85 of 20480.00 kb
    TYPE I
    200 Type set to I.
    PASV
    227 Entering Passive Mode (209,225,8,65,245,69).
    Making data connection to 209.225.8.65 port 62789
    STOR coinchanger.jpg
    150 Opening BINARY mode data connection for coinchanger.jpg
    226 Transfer complete.
    Transfer of coinchanger.jpg (118,072 bytes, 59,036 bytes/sec, 0:02 elapsed) completed at 12/15/07 10:26:48 AM
    Update check skipped at 12/15/2007 10:27 AM (next check after 12/17/2007 04:52 PM)
    PWD
    257 "/" is current directory.

    Posted 10 years ago #

  • Onni Member

    Scott, I believe I have solved the problem. The procedure I normally use to get a listing ready for eBay is to first type it in Microsoft Word and then copy and paste it into eBay. It would save me time. Therefore, on my old iMac and Fetch 4.0.3, I was using Microsoft Word 98 and Classic. Also, every time I would type the address for my picture upload it some how was connected to my first internet provider, which I haven’t used in 3 years, but everything still worked on eBay OK. I discovered this by holding the curser over the picture address in Word 98 and it would show my very first Internet server or provider. When I purchased my new iMac, the newest version of Word and the latest version of Fetch 5.3 and nothing worked. I was copying old descriptions from Word 98 and pasting them into the new Word 2004 and just change some of the text (a shortcut to save typing) But in your last message you asked to see the address of my test upload which prompted me to totally rewrite my picture address the exact same way only using the new version of Word rather then copying and pasting and now by holding the curser over the address it would show my new server. However, it still would not upload to eBay so I removed the quotes from the address and everything worked, as it should. EBay’s html format for picture uploading shows quotes around the address, but the new iMac and Fetch 5.3 doesn’t work with the quotes. I appreciate all of your help and suggestions and hopefully this may help somebody else that is having similar problems.

    Posted 10 years ago #

  • Scott McGuire Administrator

    Hi,

    I'm glad to hear you've figured it out and everything is working now - thanks for the followup!

    Please let us know if we can be of further assistance.

    Best,

    Scott McGuire
    Fetch Softworks

    Posted 10 years ago #

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