Fetch Softworks

can't connect to ftp sites (4 posts)

• Started 16 years ago by gypsygirl325
• Latest reply 16 years ago from Scott McGuire

• gypsygirl325 Member

  I can't connect to ftp sites when at home. When I leave my apt and use a wireless connection somewhere else it works. There must be something wrong with my connection. This is what happens at home:

  When I try to connect to an FTP site I get this message:
  Fetch could not get the file list because the FTP server sent an unexpected response.
  Check the Fetch transcript window for more information. Server responded: "I won't open a connection to 192.168.1.102 (only to 24.215.212.9)

  When I open the transcript window it reads:
  Fetch 5.2.1 (5C263) PowerPC running on Mac OS X 10.4.9 (8R218) PowerPC English
  StuffIt Engine 0x820, StuffIt SDK Version 10.1.1b1
  Partial serial FETCH5X001-LFBZ-EJKG T
  Connecting to ftp.earthspectrum.net port 21 (Mac OS X firewall is on) (9/17/07 5:23:13 PM)
  Update check skipped at 09/17/2007 05:25 PM (next check after 09/23/2007 11:42 AM)

  Posted 16 years ago #

• Scott McGuire Administrator

  Hi,

  Do you have a wireless network, or a router to share your Internet connection between multiple computer, in your apartment?

  I would try the following:

  * First, go to the Fetch menu, choose Preferences, and make sure the "Use passive mode transers (PASV)" setting is checked. If it was unchecked, check it and try connecting again.

  * If that doesn't work - and only if that doesn't work - turn off your Mac OS X firewall temporarily and then try to connect. Does that fix the problem? (To turn off the Mac OS X firewall, go to the Mac OS X System Preferences, click the Sharing icon, click the Firewall tab, and click the Stop button.)

  Let us know if either of those help.

  Thanks,

  Scott McGuire
  Fetch Softworks

  Posted 16 years ago #

• gypsygirl325 Member

  I checked the (PASV) setting and that seemed to do the trick. Thanks for solving this - it is a huge help!!!

  Posted 16 years ago #

• Scott McGuire Administrator

  Hi,

  You're welcome - glad to hear that fixed it. Thanks for the followup.

  Best,

  Scott McGuire
  Fetch Softworks

  Posted 16 years ago #