Your best friend for file transfer.

Fetch application logoFetch

Can't save shortcuts version 5.7.6 (3 posts)

  • Started 6 years ago by Karen
  • Latest reply 6 years ago from Karen
  • Karen Member

    When I try to save a new shortcut, I get a message saying

    These setting cannot be used because an error has occurred

    Mac OS error -25307

    I was previously getting a message saying something about having to change the downloads in preferences.

    Posted 6 years ago #

  • Jim Matthews Administrator


    Thanks for contacting us. To debug this problem I'd want to look at the Fetch.log file. To find it, choose Fetch Transcript from the Window menu and then choose "Show Fetch.log in Finder" from the File menu. Then send it to .


    Jim Matthews
    Fetch Softworks

    Posted 6 years ago #

  • Karen Member

    Thanks. It looks like it was an issue with my Keychain Access. Once I reset that, I was able to save.

    Posted 6 years ago #


  • Or nickname, if you prefer.
  • This will be kept confidential.
  • This is to ensure that you’re a person, not a spambot.