Fetch Softworks

Can't upload files to server (2 posts)

• Started 7 years ago by Tom
• Latest reply 7 years ago from Jim Matthews

• Tom Member

  I have been having issues uploading files to certain servers lately. I just tried to upload a new image that is only 3k and I received the following in my transcripts. BTW I have this issue with PASV checked or not checked in my prefs.

  00 PORT command successful. Consider using PASV.
  STOR title-rates-2016.png
  553 Could not create file.
  ftp_store_setup: 2,-30000 (state == RPUT_SETTING_UP)
  retry_failed_operation derr = 2, -30000 retry_state = RPUT_SETTING_UP cancel_cur_cmd = 0 force_reconnect = 0 tw->retry_reconnect_count = 0 making_progress = 0, tw->retry_count = 0
  Error setting up upload of title-rates-2016.png, will retry (attempt #1)
  PWD
  257 "/web/images"
  PORT 192,168,1,20,193,16
  200 PORT command successful. Consider using PASV.
  STOR title-rates-2016.png
  553 Could not create file.
  ftp_store_setup: 2,-30000 (state == RPUT_SETTING_UP)
  retry_failed_operation derr = 2, -30000 retry_state = RPUT_SETTING_UP cancel_cur_cmd = 0 force_reconnect = 0 tw->retry_reconnect_count = 0 making_progress = 0, tw->retry_count = 1
  Error setting up upload of title-rates-2016.png, will retry (attempt #2)
  PWD
  257 "/web/images"
  PORT 192,168,1,20,193,17
  200 PORT command successful. Consider using PASV.
  STOR title-rates-2016.png
  553 Could not create file.
  ftp_store_setup: 2,-30000 (state == RPUT_SETTING_UP)
  retry_failed_operation derr = 2, -30000 retry_state = RPUT_SETTING_UP cancel_cur_cmd = 0 force_reconnect = 0 tw->retry_reconnect_count = 0 making_progress = 0, tw->retry_count = 2
  Error setting up upload of title-rates-2016.png, will retry (attempt #3)
  PWD
  257 "/web/images"
  PORT 192,168,1,20,193,18
  200 PORT command successful. Consider using PASV.
  STOR title-rates-2016.png
  553 Could not create file.
  ftp_store_setup: 2,-30000 (state == RPUT_SETTING_UP)
  retry_failed_operation derr = 2, -30000 retry_state = RPUT_SETTING_UP cancel_cur_cmd = 0 force_reconnect = 0 tw->retry_reconnect_count = 0 making_progress = 0, tw->retry_count = 3
  Fetch could not put “title-rates-2016.png” because the FTP server sent an unexpected response. (Check the Fetch Transcript window for more information.
  Server responded: “Could not create file.”)
  ABOR
  FTP::ftp_abort() FTP_ABOR_SENT_CMD TickCount() = 10737459 reply_received = 10737458 TickCount() - reply_received = 1
  FTP::ftp_abort() FTP_ABOR_SENT_CMD TickCount() = 10737459 reply_received = 10737458 TickCount() - reply_received = 1
  FTP::ftp_abort() FTP_ABOR_SENT_CMD TickCount() = 10737459 reply_received = 10737458 TickCount() - reply_received = 1
  FTP::ftp_abort() FTP_ABOR_SENT_CMD TickCount() = 10737461 reply_received = 10737458 TickCount() - reply_received = 3
  225 No transfer to ABOR.
  QUIT
  221 Goodbye.
  Update check skipped at 1/29/16, 2:32 PM (next check after 2/6/16, 1:29 AM)

  Posted 7 years ago #

• Jim Matthews Administrator

  Hi,

  Thanks for posting that transcript excerpt. When Fetch tries to upload the file the server says:

  553 Could not create file.

  I would contact your web hosting company to find out why their server can't create new files. It could be that you're over your storage quota, or perhaps it's a sign of a server malfunction that they should know about.

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 7 years ago #