Fetch Softworks

Can't upload folders (5 posts)

• Started 20 years ago by ubotch
• Latest reply 20 years ago from ubotch

• ubotch Member

  I have been trying to upload a website and when I try to upload a folder, such as the "_notes" folder produced by dreamweaver, it won't let me upload it. I get an error message that says

  "Server response: The name you specified is not allowed. Names must contain only ASCII letters (a-z,A-Z), digits (0-9), underscore, dot and dash. Names must not start with a dot (.) or dash (-). For additional info please visit:"

  I think my folders are named correctly (one is named "_notes", and another "portfolio") but for some reason they won't upload. Any ideas on what the problem could be? Thanks for any help

  Posted 20 years ago #

• Jim Matthews Administrator

  Could you post the contents of the Fetch Transcript window after you get the error -- it will indicate exactly which name the server is objecting to. Choose "Fetch Transcript" from the Window menu to open it.

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 20 years ago #

• ubotch Member

  Here it is, thanks for your help.

  CWD _notes
  550 /adam_lee@sbcglobal.net/_notes: No such file or directory.
  MKD _notes
  553-The name you specified is not allowed.
  553-Names must contain only ASCII letters (a-z,A-Z), digits (0-9), underscore, dot and dash.
  553-Names must not start with a dot (.) or dash (-).
  553-For additional info please visit:
  553-See http://help.yahoo.com/help/us/webhosting/gftp/
  553
  ftp_mkdir: -30000 (state == RPUT_MAKING_DIR)
  PWD
  257 "/adam_lee@sbcglobal.net/" is current directory.

  Posted 20 years ago #

• Jim Matthews Administrator

  Apparently the error message isn't quite accurate, and underscore character is not allowed at the beginning of a file or directory name. Do you know if the _notes folder is required for your website (or if Dreamweaver can be configured to use a different name)?

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 20 years ago #

• ubotch Member

  I think that the notes folder is necessary, but the name could possibly be changed. However I still have problems uploading other folders that are named in only lowercase letters with no other symbols at all. I think it may be a problem with my hosting service, I have emailed them several times without response. I just wish they could be as helpful as you are being. I really appreciate it. I will keep attempting contact with my hosting service for now, unless you have any other suggestions. Thanks

  Posted 20 years ago #