Fetch Softworks

can't upload, only download (8 posts)

• Started 21 years ago by KatyRoe
• Latest reply 21 years ago from Jim Matthews

• KatyRoe Member

  I can download files from my site
  but not upload. The error I get is
  either "Can't build data connection,
  cannot assign requested address" or the
  dog runs forever.

  I'm using a Mac Powerbook running OS 9.0.4.
  My net connection is through a hub to a
  PC connected to DSL service. I am able to
  upload files using scp from my Mac using
  NiftyTelenet, so the connection seems o.k.

  Any ideas what might be wrong?

  -Katy

  Posted 21 years ago #

• Jim Matthews Administrator

  I would recommend checking or unchecking the Use passive mode transfers (PASV) box in the Firewall section of Preferences. Does that make a difference?

  Also, are you using a Power Mac 7200/90, or a third-party ethernet card?

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 21 years ago #

• swatson Member

  I am having the same problem. I get about 3/4 of the way through a 486k file upload and it freezes. Downloads fine, I haven't yet been able to upload. I have tried it literally 8imes just to make sure; changing different things, etc.

  OS 9.0
  ibook (old clam shell style) 96 megs ram
  eartlink dialup connection
  usually around 49k - 50k bps (seriously)

  passive was checked in prefs, so I unchecked it, same problem. I am uploading to hypermart.net servers, but that shouldn't make a difference. I upped the memory allocated to it; everything.

  Posted 21 years ago #

• Jim Matthews Administrator

  swatson: Some things to try:

  1) Upload a smaller file -- does that work?
  2) Connect to ftp.fetchsoftworks.com (use a blank user id and password) and upload to the incoming folder.
  3) Try uploading with a different FTP client, such as Vicomsoft's FTP client, to see if the problem is specific to Fetch.
  4) Make sure you have the latest iMac modem firmware.

  Jim Matthews
  Fetch Softworks

  Posted 21 years ago #

• KatyRoe Member

  [QUOTE]Originally posted by JimMatthews:
  [B]I would recommend checking or unchecking the Use passive mode transfers (PASV) box in the Firewall section of Preferences. Does that make a difference?

  I tried toggling the (PASV) box on and off
  with no luck.

  Also, are you using a Power Mac 7200/90, or a third-party ethernet card?

  I'm using a PowerBook PowerPC G3 400mz with
  the standard ethernet card it came with.

  Thanks,

  Posted 21 years ago #

• Jim Matthews Administrator

  I would suggest trying a different FTP client, such as Vicomsoft's FTP client, to see whether it's a problem with Fetch or with your DSL setup.

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 21 years ago #

• swatson Member

  HeftyFTP uploads fine, Fetch 3 uploads fine. Still fetch 4 problems - cant upload with fetch 4.

  Posted 21 years ago #

• Jim Matthews Administrator

  swatson:

  Could you send transcripts from Fetch 3.0.3 and 4 to support@fetchsoftworks.com?

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 21 years ago #