Fetch Softworks

Connection Error (5 posts)

• Started 19 years ago by rizencreative
• Latest reply 19 years ago from Jim Matthews

• rizencreative Member

  I have been using FETCH for quite awhile now, and up until recently was able to attach to this server. Now I get the following error message: "Error: the server dropped the connection (it may be too busy).

  I have been able to connect to a host of other servers except this one. I have tried turning PASV on and off as a way of testing this problem. I get this error message when I have it turned off.

  Worth noting, FETCH does appear to connect, the status shows "Getting files list..." but that is as far as it will go.

  I have had others try the server from other locations and had success. Any help in this matter would be great.

  Posted 19 years ago #

• Jim Matthews Administrator

  Could you post the contents of the Fetch Transcript window after you get the error? Do you have any firewall software enabled on your computer (such as the OS X firewall in the Sharing panel of System Preferences)?

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 19 years ago #

• rizencreative Member

  Jim, I am able to post the transcript. Would this be of value to you to see? I am not running firewall software on my machine.

  Posted 19 years ago #

• rizencreative Member

  Jim,

  Here is the FETCH transcript:

  230-###############################################

  230-# #

  230-# Welcome to the Remote Supervisor Web Site #

  230-# #

  230-###############################################

  230-

  230-

  230 User ron logged in.
  SYST
  215 Windows_NT version 5.0
  PWD
  257 "/" is current directory.
  MACB ENABLE
  500 'MACB ENABLE': command not understood
  SITE DIRSTYLE
  200 MSDOS-like directory output is off
  PWD
  257 "/" is current directory.
  PORT 192,168,1,100,210,98
  get_reply():con_conn->Getline() returns -3253
  ftp_list: -30014 (state == GETTING_LIST)
  QUIT
  send_cmd():con_conn->Putline() returns -3253
  Connecting to 206.207.111.25 port 21 (1/15/04 3:18:32 PM)
  220 varc-1 Microsoft FTP Service (Version 5.0).
  ADAT
  500 'ADAT This command is checking whether this server supports Kerberos or GSS security, see RFC 2228': command not understood
  USER ron
  331 Password required for ron.
  PASS
  230-

  230-

  230-

  Thank you for your help.

  Posted 19 years ago #

• Jim Matthews Administrator

  Can you get a file list at other servers (such as ftp.fetchsoftworks.com -- leave the User ID and Password fields blank) with PASV turned off?

  Could you try connecting to your server with PASV mode on and post that transcript?

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 19 years ago #