Fetch Softworks

Don't see file! (3 posts)

• Started 13 years ago by Jenn Horne
• Latest reply 13 years ago from Jenn Horne

• Jenn Horne Member

  I am accessing my company's ftp site via fetch. One of our customers informed me that she uploaded something to it. When I open fetch, the file isn't visible, but when I use explorer on my pc, I can see and download it. Why isn't it showing on fetch?

  Posted 13 years ago #

• Jim Matthews Administrator

  Hi,

  If you choose "Refresh" from the View menu, or click the small Refresh arrow above the right side of the file list, does the file appear?

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 13 years ago #

• Jenn Horne Member

  That solved it thank you!

  Posted 13 years ago #