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Download Failures (6 posts)
- Started 14 years ago by WillCPress
- Latest reply 14 years ago from Jim Matthews
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WillCPress Member
-
Jim Matthews Administrator
Hi,
Could you choose "Fetch Transcript" from the Window menu and post the complete contents the next time you see a download failure? I'll take a look for clues.
Thanks,
Jim Matthews
Fetch Softworks -
WillCPress Member
226 Transfer complete.
TYPE I
200 Type set to I
SIZE Ashton_Judiciary_brochure 2 Folder.zip
213 204742869
MDTM Ashton_Judiciary_brochure 2 Folder.zip
213 20090511190540
PORT 192,168,10,58,251,23
200 PORT command successful
RETR Ashton_Judiciary_brochure 2 Folder.zip
150 Opening BINARY mode data connection for Ashton_Judiciary_brochure 2 Folder.zip (204742869 bytes)
ftp_retrieve: -30014 (state == RGET_RETRIEVING)I also got the error:"Error: the server dropped the connection (it may be too busy)"
Last time it completed, but the file size was only 50 of 170 MB
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Jim Matthews Administrator
Thanks. It looks like, in that case anyway, that Fetch noticed that there was an error. You should be able to double-click the partially downloaded file, or choose Resume Download from the Remote menu, and pick up the download where it stopped.
Other than that, my first recommendation would be to try Fetch 5.3.1, which you can download from http://fetchsoftworks.com/downloads.html
Thanks,
Jim Matthews
Fetch Softworks -
WillCPress Member
This is what happened with fetch 5.3.1 - the last file was large, and failed.
We also got the message: "Fetch could not get "Filename" try again or contact server administrator....Server responded:"Opening Binary mode data connection for Filename"
Fetch 5.3.1 (5D226) PowerPC running on Mac OS X 10.4.11 (8S165) PowerPC English
StuffIt Engine 0x820, StuffIt SDK Version 10.1.1b1
Expires 05/28/2009 T
Connecting to ftp.capitolpress.com port 21 (Mac OS X firewall is off) (5/14/09 11:29:44 AM)
Connected to 198.106.5.230 port 21 (5/14/09 11:29:45 AM)
220-
######################################################################
Welcome to your FTP server!Root login via FTP is disallowed by default. Please use an SFTP client
(or other secure protocol such as SSH) to connect as root for file
transfers.If you are in a country that does not allow strong encryption or have
other problems connecting via a secure protocol, you may enable FTP
logins for root by adding the following line to /etc/proftpd.conf
file:RootLogin on
Logging in to your server via non-secure protocols such as FTP is
considered dangerous because potential snoopers on your network may
be eavesdropping and obtain your account password, giving them full
control of the compromised account.
######################################################################220 198.106.5.230 FTP server ready
ADAT
500 ADAT not understood
AUTH This command is checking whether this server supports Kerberos or GSS security, see RFC 2228
500 AUTH not understood
USER jencap
331 Password required for jencap.
PASS
230 User jencap logged in.
SYST
215 UNIX Type: L8
PWD
257 "/" is current directory.
MACB ENABLE
Update check started at 05/14/2009 11:29 AM
500 MACB not understood
PWD
257 "/" is current directory.
TYPE A
200 Type set to A
PASV
227 Entering Passive Mode (198,106,5,230,212,6).
Making data connection to 198.106.5.230 port 54278
LIST
150 Opening ASCII mode data connection for file list
-rw-r--r-- 1 jencap jencap 852761 May 13 22:25 AJS_Emily_GlasgowBcard Folder.zip
-rw-r--r-- 1 jencap jencap 24696568 May 13 22:01 AJS_Postcard2 Folder.zip
-rw-r--r-- 1 jencap jencap 4219503 May 13 23:31 AJS_Sales_folder Folder.zip
-rw-r--r-- 1 jencap jencap 1526618 May 12 23:53 AJS_notecard_env.Folder.zip
drwxr-xr-x 2 jencap jencap 512 May 12 18:10 Downloaded
226 Transfer complete.
CWD Downloaded
250 CWD command successful
PWD
257 "/Downloaded" is current directory.
PASV
227 Entering Passive Mode (198,106,5,230,227,182).
Making data connection to 198.106.5.230 port 58294
LIST
150 Opening ASCII mode data connection for file list
-rw-r--r-- 1 jencap jencap 1749876 Apr 29 17:14 18D business cards.sitx
-rw-r--r-- 1 jencap jencap 33516656 May 5 18:35 AJS_Factsheet Folder.zip
-rw-r--r-- 1 jencap jencap 27407191 May 5 19:49 AJS_RackCard Folder.zip
-rw-r--r-- 1 jencap jencap 33519445 May 11 23:31 AJS_brochureCover Folder.zip
-rw-r--r-- 1 jencap jencap 774493 May 5 19:58 AJS_letterhead Folder.zip
-rw-r--r-- 1 jencap jencap 24458224 May 5 22:24 AJS_referralcard Folder.zip
-rw-r--r-- 1 jencap jencap 204742869 May 11 19:05 Ashton_Judiciary_brochure 2 Folder.zip
-rwxr--r-- 1 jencap jencap 518739 May 6 23:06 TT1247_eFlor_MCPostcard_F_hr.pdf
-rw-r--r-- 1 jencap jencap 11711014 May 11 16:13 WM_8.5 x 11 Prints_R2.pdf.zip
-rw-r--r-- 1 jencap jencap 746685 May 5 19:58 envelopes Folder.zip
226 Transfer complete.
TYPE I
200 Type set to I
SIZE Ashton_Judiciary_brochure 2 Folder.zip
213 204742869
MDTM Ashton_Judiciary_brochure 2 Folder.zip
213 20090511190540
PASV
227 Entering Passive Mode (198,106,5,230,194,121).
Making data connection to 198.106.5.230 port 49785
RETR Ashton_Judiciary_brochure 2 Folder.zip
150 Opening BINARY mode data connection for Ashton_Judiciary_brochure 2 Folder.zip (204742869 bytes)
Update check skipped at 05/14/2009 11:30 AM (next check after 05/15/2009 07:37 AM)
Unsuccessful transfer of Ashton_Judiciary_brochure 2 Folder.zip (6,516,776/204,742,869 bytes, 21,436 bytes/sec, 5:04 elapsed) stopped at 5/14/09 11:35:43 AM (error: 2,-30014)
ftp_retrieve: 2,-30014 (state == RGET_RETRIEVING)[This message has been edited by WillCPress (edited 05-14-2009).]
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Jim Matthews Administrator
Are you able to resume the transfer by double-clicking the partially downloaded file?
Thanks,
Jim Matthews
Fetch Softworks
- Page 1
We recently switched to a Free BSD VPS for our web and ftp server. Our PCs with Filezilla continue to be able to download all files. All of our Macs with Fetch 4.0 (or Cyberduck) fail to download the entire file. They stop after 30-50 MB, on a 170 MB file and say that the download is complete (not that it failed). Do you have any idea what is going on here?
Posted 14 years ago #