Fetch Softworks

error -8796 after upgrade (2 posts)

• Started 4 years ago by Francesco Driussi
• Latest reply 4 years ago from Jim Matthews

• Francesco Driussi Member

  Dear Sir/Madame,

  I just upgraded fetch to 5.7.7 version on my macbook pro retina 2013 with macOS Mojave (10.14.1)
  However, I get an error -8796, that seems related to shortcuts.
  After a will (a few minute) a second error communication appears (-8791) saying that the operation cannot be completed because of an error ... maybe the previous one.

  Can you help me, please?

  Regards
  FD

  Posted 4 years ago #

• Jim Matthews Administrator

  Hi,

  -8796 indicates a font problem. Fetch tries to use the Lucida Grande font, which should be built into macOS, but for some reason macOS is returning an error.

  Do you see this error after you restart your Mac?

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 4 years ago #