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error -8796 after upgrade (2 posts)

  • Started 4 days ago by Francesco Driussi
  • Latest reply 2 days ago from Jim Matthews
  • Francesco Driussi Member

    Dear Sir/Madame,

    I just upgraded fetch to 5.7.7 version on my macbook pro retina 2013 with macOS Mojave (10.14.1)
    However, I get an error -8796, that seems related to shortcuts.
    After a will (a few minute) a second error communication appears (-8791) saying that the operation cannot be completed because of an error ... maybe the previous one.

    Can you help me, please?

    Regards
    FD

    Posted 4 days ago #

  • Jim Matthews Administrator

    Hi,

    -8796 indicates a font problem. Fetch tries to use the Lucida Grande font, which should be built into macOS, but for some reason macOS is returning an error.

    Do you see this error after you restart your Mac?

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 2 days ago #

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