Fetch Softworks

Error code 2,-128 (5 posts)

• Started 17 years ago by David Burn
• Latest reply 17 years ago from David Burn

• David Burn Member

  An upload keeps stalling and each time I get this description on the transcript "(error: 2,-128).
  Any suggestions please as to what this error code means?
  Thanks.

  Posted 17 years ago #

• Scott McGuire Administrator

  Hi David,

  That error looks like it comes from the FTP server; different kinds of servers have different error codes so it's hard to say what it means from the numbers alone.

  Does your upload keep stalling in the same place? If so, that may mean you're out of space ("quota") in your account on the server. You might want to try deleting some files you no longer need on the server, then uploading again, and see if that solves the problem.

  But if it's not always stalling in the same place, we'd like some more information to help figure out why you're getting that error.

  After you try to upload and you get the error message, could you please choose Fetch Transcript from the Window menu, copy the entire contents of the transcript window, and paste them into a reply to this message? We'll take a look and try to figure out what's going on.

  Thanks,

  Scott McGuire
  Fetch Softworks

  Posted 17 years ago #

• David Burn Member

  Thanks Scott,

  The transfers stop at different times and there's plenty of space on the server. I now suspect it may be interruptions in my broadband service.

  Here's a log of a typical failure:

  "Fetch 5.2 (5C121) PowerPC running on Mac OS X 10.4.9 (8P135) PowerPC English
  StuffIt Engine 0x820, StuffIt SDK Version 10.1.1b1
  Partial serial FETCH5X001-K7G5-466P T
  Connecting to 80.176.142.213 port 21 (Mac OS X firewall is off) (24/4/07 17:21:15)
  Connected to 80.176.142.213 port 21 (24/4/07 17:21:19)
  220 Serv-U FTP Server v5.0 for WinSock ready...
  USER dburn
  331 User name okay, need password.
  PASS
  230 User logged in, proceed.
  SYST
  215 UNIX Type: L8
  PWD
  257 "/" is current directory.
  MACB ENABLE
  500 'MACB': command not understood.
  PWD
  257 "/" is current directory.
  TYPE A
  200 Type set to A.
  PASV
  227 Entering Passive Mode (80,176,142,213,174,165)
  Making data connection to 80.176.142.213 port 44709
  LIST -al
  150 Opening ASCII mode data connection for /bin/ls.
  drw-rw-rw- 1 user group 0 Apr 24 17:08 .
  drw-rw-rw- 1 user group 0 Apr 24 17:08 ..
  -rw-rw-rw- 1 user group 3080192 Apr 24 17:11 Branding Wizard.zip
  226-Maximum disk quota limited to 50000 kBytes
  Used disk quota 3008 kBytes, available 46992 kBytes
  226 Transfer complete.
  TYPE I
  200 Type set to I.
  PASV
  227 Entering Passive Mode (80,176,142,213,175,165)
  Making data connection to 80.176.142.213 port 44965
  STOR Acis & Galatea MP3.zip
  150 Opening BINARY mode data connection for Acis & Galatea MP3.zip.
  Update check skipped at 24/04/2007 17:23 (next check after 29/04/2007 16:45)
  Unsuccessful transfer of Acis & Galatea MP3.zip (12,963,345/41,139,581 bytes, 37,684 bytes/sec, 5:44 elapsed) stopped at 24/4/07 17:27:16 (error: 2,-128)
  ABOR
  "

  I hope this helps.

  Posted 17 years ago #

• Scott McGuire Administrator

  Hi David,

  Yes, it looks like either the server is dropping the connection for some reason, or there's an interruption in your broadband service that causes the connection to be dropped.

  Since the files you're trying to upload are kind of large, you might want to try Fetch's resume upload feature, which will let you start the upload where you left off after the connection is dropped, instead of always starting at the beginning. (Not all servers support resume upload, but many do.)

  For information on using the resume upload feature, see the Resuming uploads topic in Fetch Help (or just click the link here).

  I hope this helps, and let us know if you have any further questions.

  Thanks,

  Scott McGuire
  Fetch Softworks

  [This message has been edited by ScottMcGuire (edited 04-24-2007).]

  Posted 17 years ago #

• David Burn Member

  Scott,

  Many thanks for your advice and I'll persue my broadband provider as I know the server's fine from testing the upload (deliberately large) from another location.

  So that's a wrap.

  Cheers,

  David

  Posted 17 years ago #