Fetch Softworks

error: connection timed out (2 posts)

• Started 17 years ago by chowders
• Latest reply 17 years ago from Scott McGuire

• chowders Member

  hi,
  since a recent crash i have not been able to connect to my server (i have three ftp addresses and have tried all 3)

  i get:
  error: connection timed out

  if i try to stop the connection FETCH quits.

  I am on:
  PowerBook G4
  FETCH 4.0.1 (have updated to FETCH 5 but version shows 4.0.1)

  Any ideas?
  bfn
  Maya

  TRANSCRIPT
  System Version = 0x1028
  Connecting to 65.125.225.194 port 21 (14/4/06 11:26:08 am)
  Connecting to ftp.65.125.225.194 port 21 (14/4/06 11:28:52 am)
  Connecting to 65.125.225.194 port 21 (14/4/06 11:29:07 am)
  Connecting to ftp.fetchsoftworks.com port 21 (14/4/06 11:39:02 am)
  220 fetchsoftworks.com NcFTPd Server (licensed copy) ready.
  ADAT
  500 Syntax error, command unrecognized.
  USER anonymous
  331 Guest login ok, send your complete e-mail address as password.
  PASS
  230-You are user #1 of 16 simultaneous users allowed.
  230-
  230 Logged in anonymously.
  SYST
  215 UNIX Type: L8
  PWD
  257 "/" is cwd.
  MACB ENABLE
  500 Syntax error, command unrecognized.
  PWD
  257 "/" is cwd.
  Connecting to ftp.sphere.org.uk port 21 (14/4/06 11:40:08 am)
  220---------- Welcome to Pure-FTPd [TLS] ----------
  220-You are user number 1 of 50 allowed.
  220-Local time is now 11:38. Server port: 21.
  220-This is a private system - No anonymous login
  220 You will be disconnected after 15 minutes of inactivity.
  ADAT
  500 This security scheme is not implemented
  USER spheeorg
  331 User spheeorg OK. Password required
  PASS
  230-User spheeorg has group access to: spheeorg
  230 OK. Current restricted directory is /
  SYST
  215 UNIX Type: L8
  PWD
  257 "/" is your current location
  MACB ENABLE
  500 Unknown command
  PWD
  257 "/" is your current location
  PWD
  257 "/" is your current location
  Connecting to 65.125.225.194 port 21 (14/4/06 11:44:50 am)

  Posted 17 years ago #

• Scott McGuire Administrator

  Hi,

  First, make sure you are running Fetch 5.0.5. If the first line of the Transcript window doesn't say Fetch 5.0.5, you are still running your old version. You can download Fetch 5.0.5 again from our webpage at http://fetchsoftworks.com , and reinstall it. (You do not need to pay again for Fetch 5.)

  If the transcript window still says Fetch 4.0.1, let us know.

  Next, make sure you are using these settings in the Fetch Preferences:

  * In the General pane, "Use passive mode transfers (PASV)" is checked.
  * In the Proxy pane, the Proxy Type is "None"
  * In the Obscure pane, "Contact server during long transfers" is unchecked.

  And then try to connect to the servers again.

  If this does not help, please let us know and we'll investigate further.

  Thanks,

  Scott McGuire
  Fetch Softworks

  Posted 17 years ago #