Fetch Softworks

Error Message (4 posts)

• Started 14 years ago by stuff4d
• Latest reply 14 years ago from Jim Matthews

• stuff4d Member

  I get a message that says, "The file........could not be decoded because an error has occured. (Stuffit Engine error 17543)." Any suggestions?
  Thanks!

  Posted 14 years ago #

• Jim Matthews Administrator

  Hi,

  That error number indicates that the archive being decoded is in a newer format than the version of StuffIt Engine that Fetch is using to decode it. Could you choose "Fetch Transcript" from the Window menu, and send the first two lines from that window? That will tell me what version of StuffIt Engine is being used.

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 14 years ago #

• stuff4d Member

  Fetch 5.3 (5D161) PowerPC running on Mac OS X 10.4.11 (8S165) PowerPC English
  StuffIt Engine 0x820, StuffIt SDK Version 10.1.1b1

  Hope this is what you need - Thanks!

  Posted 14 years ago #

• Jim Matthews Administrator

  Thanks. That's an up-to-date StuffIt engine, so I wonder if the error code might be misleading.

  I would select the file you want to download, click Get Info, and uncheck "Automatically decode files like this" under Transfer Options. Then download the file, and try expanding it by double-clicking in the Finder. Does that work?

  You can re-enable automatic decoding (by checking the Automatically decode files like this checkbox) afterwards.

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 14 years ago #